Microwave Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.6K
Average Rating
4.7/5
It's not the technician's fault...
Kyle was a very nice and honest technician. I know he felt bad for taking the ridiculous fee that he was forced to charge for the one minute it took for him to see he couldn't have fixed this appliance if he wanted to. He should have never been sent out to this call in the first place. And I was very specific about the issue and provided the accurate Kenmore model number. But Sears employs a foreign call center that knows nothing about appliance repair and just wants to upsell and set-up appointments. So, I rate Sears Home Services a big fat "0" and do not recommend using this service at all.
Sue Bee,
Prince Frederick, MDThe service from Sears technician.
The technician was very professional and nice. He did an excellent work. Otherwise, I think the punctuality is an issue that needs to be improved. I made the appointments between 8 and 12, in the morning, and both times, the technician arrived after 1:00 pm. The first time was after 2:00 pm. I think the service department should be more careful with the cases they asigne to the technician, in order to follow the schedule.
Andres P,
Miami, FLTech
Nice
K,
IlExcellent efficient repair
Our microwave is up and working. We didn't have to buy a new one - thank you very much for the efficient and excellent repair.
Mary D,
Gainesville, FLrepairs
Explained everything well professional service. Highly recommend this technician. Job well done.
Merlene M,
Spring Lake, NCThorough Analysis and Communication
The technician did a great job in researching the issue and communicating back to me. He cleaned up the work area before leaving.
RR,
Sugar Land, TXMicrowave repair
Glenn and his apprentice where very business like and very soft spoken.
Dolores S,
Green Valley, AZService appointment
Was on time for both appointments and was very professional.
Mary S,
Harlingen, TXMicrowave repair to exhaust system
Technicians were professional and completed the job quickly. The microwave is working perfectly now. Very happy with their work.
PG,
Sterling, MAProfessional
Great tech. Made the repair look easy. Professional and courteous. Finished the job by making sure everything worked.
Cliff W,
Shipman, IL