Microwave Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.7K


Average Rating

4.7/5

Professional
August 14, 2024
Overall rating

Billy was timely and proficient. His troubleshooting fixed a problem that should have been found and repaired by the prior technician who provided service without success over a month ago.

Terri H,

Atlantic Bch, FL
Microwave no power
August 14, 2024
Overall rating

Good communication, pleasant Tech, efficient work. Love this service contract.

Peggy Lewis,

Bradenton, FL
Amazing and very professional
August 14, 2024
Overall rating

Everything about this experience was positive. His professionalism and his knowledge were incredible.

Claudia A,

Miami, FL
Ramon
August 14, 2024
Overall rating

Very polite and efficient. Checked the microwave and all was well.

Sharon O,

Pasadena, CA
Repair of microwave
August 13, 2024
Overall rating

The tech was very pleasant and came in and got right to work and fixed my problem. He was very efficient and clean. Rate of 5

Jerry L,

Montgomery, TX
Tech Allen was great, Sears scheduling was horrid
August 13, 2024
Overall rating

1st appt to troubleshoot and order the replacement part for our microwave went very well. The part arrived 3 days later. Attempting to get a technician out to install the new part took Sears Home Services 4 failed attempts because they did not listen when I confirmed each time that the part had arrived. I wasted 4 afternoons waiting for the technician to show up only to be disappointed with no word at all from Sears that they weren't coming. The 5th attempt was successful only because tech Allen decided to personally show up as scheduled even though the Sears system still showed the part as not having arrived - 3 months after the 1st appointment. I will never use Sears Home Services again and do not recommend them to schedule any repair.

Steve S,

Cottage Grove, MN
service tech
August 13, 2024
Overall rating

efficient, pleasant and knowledgeable

Eugene B,

Des Moines, WA
Knowledgeable
August 13, 2024
Overall rating

Very knowledgeable about the repairs and professional

Shana B,

Lyons, KS
Technician
August 13, 2024
Overall rating

Ernesto our technician was very good friendly and very knowledgeable .

Richard P,

Uvalde, TX
Microwave
August 13, 2024
Overall rating

Bill was very good about keeping the appointment he had scheduled with me. He sent the L E D panel in to be refurbished and then installed it this morning. He was really good to work with and I thank him for having the panel repaired and installing it.

Jean,

Gold Canyon, AZ