Maytag Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

2
October 06, 2023
Overall rating

My machine is not working. It's doing the same thing that it was before he came here I need to make an appointment. So I can wash my laundry.

Anna E,

Goose Creek, SC
Dryer service
October 06, 2023
Overall rating

Once they finally arrived it was great service. Twice the appointment was scheduled and no one showed up. Also no live person to talk to when the appointment was missed.

Donna H,

Landenberg, PA
Mr Williams
October 01, 2023
Overall rating

Erica replaced a part but washer is still leaking. We need her to come back and complete the repair

Leonard W,

Norfolk, VA
Rashad was great and friendly
September 29, 2023
Overall rating

The tech was great, but my fridge still isn't cooling.

Ronald J,

Ocean Springs, MS
Ok
September 26, 2023
Overall rating

He said the washer is working right but sometimes it the clothes are to wet and have to use spin cycle and then it takes 2 dryer cycles . I will try it again . If it does it again will call him back

Jeanine W,

Danville, VA
Dryer repair service
September 26, 2023
Overall rating

Michael gave excellent service! However, I was very disappointed to find that parts are no longer available for my dryer which is not that old. Although I'm a long time user of Maytag products, I will rethink this in the future

Julia W,

Lenoir City, TN
4 Stars for Pedro, but don't call it a comeback
September 26, 2023
Overall rating

Fridge died, used Sears website to book an appointment the same day. (+2). Tech arrived in the 8 hour allowed window, couldn't complete the repair as parts were needed, but he did order them and set up a return appointment a week later (+2). On the day of the return appointment, no one showed up. We called to check in and was told "dispatch" would call back with an ETA. They never called back and the day passed with no refrigeration. (-5!!!) Had to call the next day and argue to get service, as I was first told the next available was a whole other week away (-1), and we did finally settle on them getting a tech that day (+2). Pedro came at the expected time, installed the new part in short order, and signed off on the completed repair (+4). At least we're back in the chilled foods section of the world again.

Cheryl C,

Indianapolis, IN
Maytag Electric Dryer, Cleaning
September 22, 2023
Overall rating

Nice and clean, faster now. However, loose wires are hanging down just inside the dryer door.

Dan T,

Lafayette, IN
Overall repair
September 21, 2023
Overall rating

I want to say Joe was great. My rating has nothing to do with his service. The technician that came out a few weeks ago had me order parts and spend 350 just for his to be wrong and my washer still not be working.

Samantha H,

Granger, IN
Cordial person, diagnosed quickly
September 21, 2023
Overall rating

Your technician was a very personable person. He attempted to fix what he felt was wrong. After he left I started a load of laundry and on spin the machine went nuts. The problem still persists and I am unable to use my washer. I need a tech to return!! This machine walks all over on spin. HELP Carla Talavera

Carla T,

Hollister, CA