Maytag Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
11.4K
Average Rating
4.8/5
Dean
Got the job completed. No worries now after broken washer for 14 days.
Dave M,
Coatesville, PAFixing our Maytag Washer
Excellent service! Very polite, and explain the issue and solution thoroughly!
Ana M,
Iredell, TXDryer not starting
Ray was wonderful. He found the issue and explained to me what it was and what he would need to do to fix it. He had the part in his truck so he was able to fix it the same day. Very nice and experienced technician.
Katie C,
Clarkston, MIJerel...5 stars
Jerel was GREAT! He communicated early in the day I was his later appointment so I wouldn't be sitting around waiting. And when I called him after the planned appointment time past, he explained his day had ran much later than he planned and that he was still coming and wouldn't leave me hanging. He called me again when he was on the way. He came did the work, first respecting my home by having booties to cover his work shoes, which he pulled out before I could even ask. And he did the work and completed the job the same day and he was very outgoing and professional. An all around nice guy. Definitely a gem at Sears!!!
Teisha M,
Plainfield, ILCustomer Oriented Technician
Robert was great, he was prompt, and worked efficiently. He explained some features of the washer, do's and don'ts, and put it back together for use while we await the replacement part. Thankfully he did that as our home warranty company denied the claim and now we have to appeal to get the part. Sears is lucky to have a technician such as Robert, and I would be happy to have him come and work on any future needs we might have arise.
Rosemary B,
Browns Mills, NJFridge repair
Sadly fridge was to old to really fix. But I got some advice on what to do in the meantime and what brands to avoid for the new one at least.
Deborah L,
Lombard, ILA step up
Steve actually diagnosed the problem rather than throwing parts at it. The first tech misdiagnosed, the second said wrong part and left. Steven diagnosed the problem and ran out to get the part before the store closed. Got back and within the hour we had our washing machine running. Next time we need an appliance repaired we will request Steven
Catt H,
Little River, SCGood in person technician
Rachid did a great job. The system should show when the technician actually expects to arrive. "Anytime between 8am and 5 pm" is unacceptably vague. Thank you.
Paul H,
Falls Church, VAHe was honest about the cost
I think he was honest about the fact that it would cost more to repair that one than to purchase a new one
Sandra G,
Poplarville, MSGood service tech
He was great. Fixed the washer and tested. Talked about renewing service contract. Cleaned up after repair and answered questions. I only wish the scheduling information was better since an earlier one was rescheduled long after the time period for the repair and the tech said I wasn't on her list the week before
Rosanna M,
Port Republic, MD