Maytag Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
11.4K
Average Rating
4.8/5
Dryer
Friendly, courteous, called to let us know when he was on his way. Resolved issue with dryer. Definitely would use again.
Jean B,
Roanoke, ALWilliam
Very nice and professional. He does great work. I would use his services again.
Eric L,
Hilton, NYAustin A evaluation
This young man is truly an asset to your organization. I hope you realize this. His thorough work and total honesty was very much appreciated.
Scott A,
American Fork, UTExcellent Technician
Brian came to repair our dryer today. He arrived within the scheduled time, after having emailed me. He made the repairs, explained what the issues were, and provided me with information for the future to ensure the continuing functionality of our dryer. Pleasant, courteous, and skilled, Brian is an an excellent representative of the company.
Annie P,
Norfolk, VAGood Tech working for a poor company
Paul was fine. Polite, neat and seemed to know what he was doing. He came onsite 3 times in the last two weeks and at the time of this writing, has so far failed to repair our six year old washer because his company can't source the required part that is easily available online. The Support systems for this repair enterprise are terrible. The automated voice calls and text messages frequently communicated incorrect information or asked me to do things I had already done (like rescheduling an appointment). Sears also only provides a full day window for appointments, no Mornings or Afternoons or anything, so you have to be available ALL day. Overall, I found the service expensive, inconvenient and ultimately ineffective. I wouldn't recommend it if you have any other options.
Seymour J,
Smyrna, DETechnician Evaluation
Very professional, knowledgeable, and courteous. An asset to Sears and its customers. Thank you.
Russell G,
Fayetteville, GAExcellent
I was very happy with the consistent updates for my service call. Mike was very helpful and resposive to my concerns. He determined that the need replacement part is not availiable and he reported that to the company.
Lorraine S,
Groton, CTMy dryer is working!
Jake is highly professional in dress, character, and expertise! Well-mannered, thorough, and explained everything he did!! Just fantastic!
Diane L,
Avon, CTSears Service
Five star. Explained everything as he worked, Kind and compassionate.
Cynthia S,
Summerfield, FLTech
Helpful
Wanda G,
Brooklyn, NY