Maytag Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.5K
Average Rating
4.8/5
Crappy Service
He came out to service the Maytag Electric Dryer that wasn't heating properly. He ran the dryer for 15 seconds then opened it and felt the air inside the dyer with his hand (not a thermometer which he should have used) and said that it was heatinf fine. I also had him listen to the dryer that had a rattling noise. He should have removed the front panal to inspect inside to see if anything was loose that was casuing the rattling. All he did was tell me that the rattling noise was because the sryer was sitting on a pedestal and he said that was making the noise. I've had that dyer for 20+ years and it's always been on that pedestal and never made that noise until recently when another servicew technician had taken off the panal.
Kelly Wilson,
Cameron Park, CACustomer service response - Dear Customer, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1741386797483
Larry b
No one has come, the right address was put in the special instructions. Which is 108 Cross St, not 108 Frost St. Benjamin has not been here.
Larry B,
Benton Harbor, MICustomer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1741300981479
Another worst warranty co!!!
Worst home appliance warranty Co. They just after collecting premium and co-pay money and they have all the excuses not to do the repair.
Pari I,
Mission Viejo, CACustomer service response - We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We'll share your review with the team to ensure better accuracy moving forward.
Sears Home Services on 1741386372273
Sears messes up the order
Can't really say how Steven would have repaired our dishwasher, since it was not repaired. Sears put it down as a range, even though we confirmed with Assured that it was set up as a dishwasher. Steven says he cannot repair because of that. So we waste a day waiting for the repair, and a week getting rescheduled.
John O,
Parker, AZCustomer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1740782389938
Maytag washer
Technician showed up for the second time of being here and then refused to do anything claiming there was not enough room to work on the appliance. Which he did not let us know during his first visit prior to his second visit even though he had seen the room. All parts were on top of washer upon his arrival.
Benjamin E,
Killbuck, OHCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1740701233293
Not working
Still not running Everything tested okay but when you run a load it doesn't work
Chris F,
Kokomo, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1740698366548
Dryer repair
Not well it still doesn't work it stopped spinning after 5 minutes. Was not fixed very upset .it was expensive and still broken
Stephanie B,
Middletown, RICustomer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1740696202627
Refrigerator repair
I need Robert to return. The refrigerator still is not working.
Chris M,
Winston Salem, NCCustomer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1740445390421
horrrible
have him come back immediately my washing machine doesn't work at all . it's pl;ugged in and is not working. i need someone to come and fix it now. preferably another technician that knows what he's doing.
Nathalie H,
Los Angeles, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1740186776653
Great Service
Kyle was incredible. Very personable and focused on getting the service right. Highly recommend.
Thomas W,
Leland, NCCustomer service response - Dear, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1740091357794