Maytag Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Crappy Service
March 06, 2025
Overall rating

He came out to service the Maytag Electric Dryer that wasn't heating properly. He ran the dryer for 15 seconds then opened it and felt the air inside the dyer with his hand (not a thermometer which he should have used) and said that it was heatinf fine. I also had him listen to the dryer that had a rattling noise. He should have removed the front panal to inspect inside to see if anything was loose that was casuing the rattling. All he did was tell me that the rattling noise was because the sryer was sitting on a pedestal and he said that was making the noise. I've had that dyer for 20+ years and it's always been on that pedestal and never made that noise until recently when another servicew technician had taken off the panal.

Kelly Wilson,

Cameron Park, CA

Customer service response - Dear Customer, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on 1741386797483

Larry b
March 06, 2025
Overall rating

No one has come, the right address was put in the special instructions. Which is 108 Cross St, not 108 Frost St. Benjamin has not been here.

Larry B,

Benton Harbor, MI

Customer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.

Sears Home Services on 1741300981479

Another worst warranty co!!!
March 06, 2025
Overall rating

Worst home appliance warranty Co. They just after collecting premium and co-pay money and they have all the excuses not to do the repair.

Pari I,

Mission Viejo, CA

Customer service response - We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We'll share your review with the team to ensure better accuracy moving forward.

Sears Home Services on 1741386372273

Sears messes up the order
February 28, 2025
Overall rating

Can't really say how Steven would have repaired our dishwasher, since it was not repaired. Sears put it down as a range, even though we confirmed with Assured that it was set up as a dishwasher. Steven says he cannot repair because of that. So we waste a day waiting for the repair, and a week getting rescheduled.

John O,

Parker, AZ

Customer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.

Sears Home Services on 1740782389938

Maytag washer
February 27, 2025
Overall rating

Technician showed up for the second time of being here and then refused to do anything claiming there was not enough room to work on the appliance. Which he did not let us know during his first visit prior to his second visit even though he had seen the room. All parts were on top of washer upon his arrival.

Benjamin E,

Killbuck, OH

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on 1740701233293

Not working
February 27, 2025
Overall rating

Still not running Everything tested okay but when you run a load it doesn't work

Chris F,

Kokomo, IN

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on 1740698366548

Dryer repair
February 26, 2025
Overall rating

Not well it still doesn't work it stopped spinning after 5 minutes. Was not fixed very upset .it was expensive and still broken

Stephanie B,

Middletown, RI

Customer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.

Sears Home Services on 1740696202627

Refrigerator repair
February 24, 2025
Overall rating

I need Robert to return. The refrigerator still is not working.

Chris M,

Winston Salem, NC

Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on 1740445390421

horrrible
February 21, 2025
Overall rating

have him come back immediately my washing machine doesn't work at all . it's pl;ugged in and is not working. i need someone to come and fix it now. preferably another technician that knows what he's doing.

Nathalie H,

Los Angeles, CA

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on 1740186776653

Great Service
February 20, 2025
Overall rating

Kyle was incredible. Very personable and focused on getting the service right. Highly recommend.

Thomas W,

Leland, NC

Customer service response - Dear, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1740091357794