Maytag Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.2K
Average Rating
4.8/5
Refrigerator repair
I need Robert to return. The refrigerator still is not working.
Chris M,
Winston Salem, NCCustomer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1740445390421
horrrible
have him come back immediately my washing machine doesn't work at all . it's pl;ugged in and is not working. i need someone to come and fix it now. preferably another technician that knows what he's doing.
Nathalie H,
Los Angeles, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1740186776653
Great Service
Kyle was incredible. Very personable and focused on getting the service right. Highly recommend.
Thomas W,
Leland, NCCustomer service response - Dear, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1740091357794
Resend
I have to resend my previous review, the technician wasn't gone 20 mins and washing machine was exactly as it was before he arrived, tried calling him on his cell phone no reply call the service # and was told dispatch would get right on it and it's been 4 hours.
Robert W,
Clearlake Oaks, CACustomer service response - Dear Robert thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1740004333424
still don't work...
I'm sure he was professional, & such, my partner was the one who was home, Anyway, the dryer only works for about 2 min then shuts down again, now the lights flicker & quit too though, i think I'd like another visit from the technician with the price i paid.
Todd H,
Eugene, ORCustomer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1739658678681
Absolutely Do NOT Recommend
Absolutely the most horrible repair service experience I've had in years and I do NOT recommend. Experienced tech? NO! Professional? NO! Customer satisfaction? NO! Bottom line, minor leak in one machine before tech came, completely broken dual machines when he left.
L,
San Diego, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1739314671456
Washing machine
There was none. No one showed up. I am at a loss as to who in your organization mark the order complete. In is now 3:00 PM and no one has shown up here.
Tommy H,
Tyler, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1738971872734
Washer service
Unfortunately problem is still lot fixed with my washer so I am calling again to see if they would even be able to repair.
Stephanie C,
Clovis, CACustomer service response - We appreciate you taking the time to give Sears a rating for your most recent experience. We regret if your experience with our services did not meet your expectations. We value every comment from our members and will let our service team know about your experience.
Sears Home Services on 1738967654554
No good
This technician is no good he needs to be fired
Hilton M,
Jamaica, NYCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1738967483732
Dryer Repair
I was told the heating element in my dryer was bad. He replaced it and said everything was working fine. After he left, my wife put some clothes in the dryer. It got much hotter than normal and the clothes were very wrinkled. Now the dryer is not working at all.
James K,
Copperas Cove, TXCustomer service response - Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1738448746916