Maytag Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
11.4K
Average Rating
4.8/5
Jose the best technician
Jose is very good. He explained everything
Helena J,
Los Angeles, CARepair
Great customer service and knowledgeable. He explained what he was doing and made our experience great. Thank you.
Susanna B,
Yuma, AZJohn was great!
Service technician was great, but the availability of technicians and the AI scheduling system is trash! I was rescheduled three times before someone came out to repair my dryer and my deductible was already paid
Roberetta L,
Nashville, TNDryer Repair
John was a great tech. Very efficient and finished the job with our dryer fully repaired and working.
Richard D,
Clayton, NCSteve
Steve was so very helpful, courteous, friendly
Julie L,
Morris, ILMaytag washer
Excellent service and very professional. He answered all my questions.
Rafael,
Port Arthur, TXEasy scheduling and professional services
We were very pleased with the scheduling and professional services from our Sears serviceman. He was easy to talk to and provided detailed and honest advice.
Susan,
Floral City, FLWasher
My service technician Nicholas was great! He is always professional and kind. That's why he gets the 5 star rating! My problem is with your customer service and my appointments being canceled! Both times I'm sitting home waiting for someone to show and both times I've received texts in the middle of the day saying they won't be able to come! 2 times in a row they canceled my appointments and rescheduled me the following week. I've been without my washer for a month now. When you call for an appointment there is NO ONE that can get in touch with to find out WHY they couldn't put me in for an earlier time. I worked for the Sears Service Center in Fairfield for years and we would NEVER TREAT OUR CUSTOMERS THE WAY THEY DO NOW! It is unacceptable! And I have a service contract that I pay for every month! I should be reimbursed for at least 1 month of my contract. This company has gone down the tubes and I will no longer call Sears for anything. You need to change your business model and start to consider the customer who keeps money coming into the Executives pockets! This was just a shame act on this company's part.
Judith C,
Livingston, NJGreat service
Arrived on time. Quickly diagnosed the problem and dealt with it.
John M,
Buzzards Bay, MAService
Phuoc was helpful and knowledgeable. He made the repair in very little time. He also gave me some good ideas regarding washing more effectively.
Cindy C,
West Des Moines, IA