LG Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

16.5K


Average Rating

4.7/5

Service review provided by Coy M
December 22, 2023
Overall rating

Coy M was on time. Very respectful. He struggled with the replacement of the part due to lack of space he had to deal with. Still he was able to accomplish the task at hand. Coy is an asset to sears service team of technicians.

Jennie C Mace,

Elizabethton, TN
Best Service Tech
December 22, 2023
Overall rating

We have never had a better service tech. He went above and beyond in helping us understand our oven and answering every question that we had. He arrived on time, worked fast, and cleaned up any mess. What more could you ask for.

Don E,

Wautoma, WI
Great service
December 22, 2023
Overall rating

Shareef fixed it! He is the third repair person and it is a shame he wasn't first. He was super professional, no nonsense and he got the job done. I could not be happier.

Katherine E,

Hanahan, SC
Dishwasher repair
December 22, 2023
Overall rating

Repair man did not have parts 1 st visit ordered same rescheduled appointment we got parts he did a great job

Marvin W,

Aurora, IL
Service during the holiday.
December 22, 2023
Overall rating

Although you should receive excellent service at all time I think the technician was exceptionally pleasant while working on the holiday weekend. Thank for giving expedient, great service.

Linda C,

Blythewood, SC
Saved Christmas
December 22, 2023
Overall rating

Mike was able to fix our oven and we will now be able to host Christmas. Mike couldn't have been nicer and we are so thankful!

Jason H,

Oakwood Hills, IL
Anthony rocks!
December 22, 2023
Overall rating

Sears home service has kept me apprised of the entire process for repair to my dryer. From scheduling to notifying me of when to expect the repair technician, Anthony. Anthony was very professional and courteous! I am so pleased with Sears home services and your employees! Please keep up the great work!

Ricky R,

Portsmouth, VA
very positive service call
December 22, 2023
Overall rating

Chris was very cordial and professional. He explained our problem and the solution very clearly. Would like to have his services in the future.

Monty G,

Somerset, KY
very helpful
December 22, 2023
Overall rating

Mark was very professional and explained my problem to me in terms I could understand while also training a new person. He broke down my options and gave thoughtful recommendations for how to fix my problem. Thank you Mark! We will definitely use this service again in the future. I also appreciate being able to set up an appointment online rather than having to call in.

Cameron H,

Virginia Bch, VA
Efficient; Expert Knowledge
December 22, 2023
Overall rating

I am glad Simon came today to inspect our clothes washer. He quickly diagnosed the problem and clearly explained the issues, showing me the damaged rubber. Unfortunately, it is not repairable. One request to Sears: can you dial back the text and email communications in anticipation of the tech's visit? For instance, twice you asked me to confirm my appointment. It started to feel like you didn't trust that I was going to be home when I said I would.

Edward A,

Ada, MI