LG Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

16.5K


Average Rating

4.7/5

Excellent customer service
February 28, 2026
Overall rating

Rubin was very knowledgeable about the issue with our oven. He gave clear explanations as to what was wrong and what different options we had. Thank you for your excellent customer service!

Lauren P,

Milwaukee, WI
Communicated and kind
February 28, 2026
Overall rating

In a time when you cannot rely on good customer service, it is a relief to open your door to someone like Bronell. Patient, kind and communicated clearly, thank you!

Laurie M,

Springfield, IL
Professional and Knowledgeable
February 27, 2026
Overall rating

Highly recommend Shane! He was on time, highly knowledgeable, very professional and overall did an amazing job!

Cassandra D,

Ridgecrest, CA
Job well done
February 27, 2026
Overall rating

Very professional,helpful and knowledgeable. Explained everything we were left confident that the job was done right. Thanks for your great service!

James G,

Pardeeville, WI
Solid
February 27, 2026
Overall rating

Professional and personable. Took time out of his busy schedule to make sure all of my concerns were addressed.

Bobby J,

San Luis Obispo, CA
Ice maker
February 27, 2026
Overall rating

He explained everything and showed me the problem. Told me it is a maintenance issue which made me very thankful.

Julie B,

Evansville, IN
service from Ralph
February 27, 2026
Overall rating

Ralpph was very good - explained everything he was doing and so far so good, only thing that was not good was trying to get ahold of Sears, would not let me chat, no phone # and would not let me write anything about having dogs, locked gates, etc.

Barbara D,

Rye, CO
Efficient
February 27, 2026
Overall rating

William resolved my refrigerator issue and supplied me with helpful information.

Eileen L,

Cheektowaga, NY
Timely and friendly
February 27, 2026
Overall rating

Thank you Jon for your timely fix of our oven. Jon came prepared the the part, changed in quickly, and tested the oven was functional prior to his departure.

Nicholas G,

Cicero, NY
Install complete
February 27, 2026
Overall rating

Joanna was very professional and capable. She arrived on time and quickly and efficiently completed the part installation on our refrigerator. Thank you

James E,

Sparks, NV