LG Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

16.5K


Average Rating

4.7/5

Tech was very good.
January 12, 2024
Overall rating

Your tech was honest & did a good job installing the part fast. But, very disappointed with sears parts that had sent a refurbished part for my washing machine. I paid for a brand new part to repair my washer. I didn't expect to be tricked from sears parts. I should have been told the truth. But, I spoke with your customer service will send my complaint to parts Superivor. But, my technician was great. Thank you.

Wadie N,

Poughkeepsie, NY
Annual inspections washer/dryer
January 12, 2024
Overall rating

He was professional, informative and answered all my questions and concerns. Great representative for the company!

Lori S,

Jamestown, ND
Very professional and knowledgeable!
January 12, 2024
Overall rating

Joshua is Very professional and knowledgeable! He came on time, he is very courteous, and has good communication skills. He explained everything that I needed to know. Great job! 🤗

Elizabethf F,

Sanford, FL
Service
January 12, 2024
Overall rating

Service has been excellent but there's a real problem with the appointment window being 8 am -5pm . Sears has to do a better job scheduling and notifying customers pf delays.

John T,

Aberdeen, NC
Oven repair
January 12, 2024
Overall rating

Shane was efficient and helpful. He diagnosed the problem quickly and had the part. Changed it with an LG igniter and was done. The weather was bad but he was able to come out to get the job done. Can't say the same about the process to get a tech to be assigned though.

Jenny V,

Mchenry, IL
Great experience on a Service call
January 12, 2024
Overall rating

I set up the appointment as I'm having a problem with my washer and dryer. The technician after listening to the problems examined both and found the issues that needdd to be corrected. I have older machines and apparently they will have to try and find the needed parts, since they aren't manufactured anymore. He was very knowledgeable and professional

Maria C,

Orlando, FL
Quality
January 12, 2024
Overall rating

Matthew worked quickly and efficiently and considered all aspects of covering the issues of the unit.

Michael L,

Orangevale, CA
Exceptional repair experience
January 12, 2024
Overall rating

Bradley showed up on time and exceeded our expectations for his commitment to completing our LG washer repair. He also took the time to give us a few pointers on keeping our washer running efficiently and how to avoid unnecessary breakdowns. HIGHLY recommend Bradley!

Michael N,

Trophy Club, TX
Great Service
January 12, 2024
Overall rating

Efrain was polite, on time and worked quickly. Would definitely recommend him!

Rick W,

Winter Haven, FL
Ice Dispensor repair
January 12, 2024
Overall rating

Daniel diagnosed the problem rapidly, secured approval from my warranty company to order the part needed, ordered the part and followed up to install it. I am very pleased.

Fred S,

Prescott, AZ