LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Refrigerator fix it
Stephen quickly installed the new piece and explain to us how to do it in the future if needed. He was nice and professional. Our appointment was for between noon and 2 PM. At 1:40 PM I called. The main number for Sears home services as I had not received any updates on his arrival status. They told me it was now looking to be between 4 PM and 4:30 PM. I mentioned it would have been nice to know this as we sat around all day waiting for a noon to 2:30 PM appointment. He did call when he was about to leave Jackson letting us know it would be about 45 to 50 minutes prior to his arrival. We appreciated that very much.
Susan L,
Alpine, WYExcellent customer service
Zachary was prompt and efficient and explained everything regarding the issue I was having along with a quick resolution
Eddie A,
Greensboro, NCAn asset to your team
5 stars for Brian. He was professional, courteous, and efficient. He went out of his way to make sure we were satisfied with the service and took the time to answer all my questions. He went out of his way to troubleshoot the issue and found a solution. I will definitely be asking for him again for future service. Could not have asked for a better experience.
Manuel M,
Yuma, AZLG Ice maker repair
Rich was on time, and very professional. The repair was done quickly. He made sure to ask for towels to be put on floor to soak up any water spillage. We are very satisficed with the repair.
Kenneth J,
Dagsboro, DEService
John was courteous, kind, knowledgeable and most of all, on time. He appeared to be well prepared and skillful.
Rosemarrion J,
Milwaukee, WIFriendly and professional
Bennie was friendly, professional and efficient. Comfortable that he knew what he was doing.
Amy G,
Deland, FLThank you!
He was very good & very informative. Please tell him that he left his wristwatch here & he can pick it up anytime with an advanced call to make sure we're home.
Bris G,
Lake Havasu City, AZTechnician Review
Excellent services very knowledgeable best we have had !!in Olive branch. Call sears and hope you get him!
Mackie D,
Olive Branch, MSAwesome Technician Poor tech support
I was happy with Roger.He was a very nice man.I was not happy with the company because of the lack of live agents to speak to. I find it Ridiculous that everything is AI!You still need humans to answer complex questions. Also my repair was incomplete because of parts not being available anymore.
Eric K,
Sacred Heart, MNThe best!
Lew is always the best! Fast and efficient and I appreciate how professional he is.
Tracey G,
La Grande, OR