LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Review
My technician was great. He was very friendly and got the job very fast. I was impressed with how fast he was.
Neal W,
Lockhart, TXExceptional Service by Justin M!
Justin provided exceptional service! He was extremely knowledgeable, extremely careful and respectful of our home, extremely efficient and very nice!!
Linda S,
Clovis, CASears Home Services Tech
Very friendly & polite. Explained what needed to be fixed and when to expect results.
Sylvia R,
Brandon, FLReplace refrigerator cooling fan
Roosevelt was wonderful! He was technically knowledgeable and completed the part removal and installation in a timely manner. He took time to explain the source of the problem and what to expect in regards to normal functioning of the refrigerator. Negative critique is a grade D for scheduling the repair, re-scheduling the repair, and communicating via voice mail the "day before" notification of the repair. Over a month transpired between receipt of the repair parts (shipped directly to my home) and final schedule of the repair. The final schedule was for Monday June 3. On Saturday June 1, we received 2 or 3 recorded voice messages from Sears stating that the repair technician would arrive "tomorrow" (Sunday June 2). No technician showed up or contacted us June 2. On Sunday June 2, we again received multiple phone messages with the same recorded notice (arrive 'tomorrow"). On Monday June 3, we received the same recorded message again (arrive "tomorrow", meaning June 4). Fortunately, Roosevelt called to notify me that he was enroute about 20 minutes away. You need to get your voice notification system adjusted!!
Gary Appenfelder,
Murfreesboro, TNDryer repair
Very knowledgeable about my dryer and had the work done in no time.
Kathy B,
Roseville, CAFast and Friendly
He came in diagnosed the problem, fixed it. He was professional, courteous.
Lee H,
Danville, VAHard Worker
Tim is a honest, hard worker. He is very honest and will let you know you know exactly what the problem with your appliance. He is there to do the job right.
Olivia M,
San Antonio, TXWasher repair
Logan quickly identified the problem correctly, and did the repair in a professional manner.
Jerry P,
Auburn, CAExcellent tech
Awesome job. Highly reccomend him. He was fast and efficient.
Austin A,
Greeley, COWasher
Technician was prompt and professional. He performed the required repairs and departed.
Robert B,
Wynantskill, NY