LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Dryer
William was both personable and efficient. Definitely an asset to your company.
Rita L,
Fort Mill, SCGreat service
Super nice and professional very quick and efficient service tech
Rhonda D,
La Salle, MITaught us something
She was patient and understanding got taken care of in the jiffy
Glenn W,
Shepherdsvlle, KYExcellent Job
Excellent service was provided by Matthew. Communicated his arrival time and was punctual. Great experience.
Jesse C,
Piedmont, ALProfessional
Mr. Jason help us a lot, he was very professional, and knowledgeable
Lucy F,
Titusville, FLGreat!!
Professional excellence
Maria R,
Kempner, TXGreat service and a really great guy
King is very good at what he does and very good and decent as a person. He lets you know what the situation is and addresses it as quickly as possible. He's repaired two different appliances for me over the last several years and both times have been great work with no Issues afterward. He is timely and friendly. He answers questions and explains what the situation is. He is an exceptional member of the Repair team.
Thomas G,
Michigan City, INSolved our problem!
Byron did an especially good job updating us on his arrival time.
Ann H,
Baton Rouge, LAGood technician
Noah did a great job to solve our problem with the washer. After several reschedules, he knew our situation and made sure we received the service. He was very personable and was able to explain issues well. After the month long battle with the Sears Home Repair service network to fix our washer, it is now working. We did experience great frustration with the service company's communication and found it extremely difficult to use. While not Noah's problem, we had at least 4 reschedules over 3-4 weeks to resolve the issue. In trying to figure out what was going on, we were unable to access any phone numbers, got caught up in a loop of repeating options and not given any opportunities to talk with a live representative. While I understand the allure of using AI for scheduling, etc., it is NOT an acceptable answer and urge you to consider to provide phone assistance and adding options to talk with a live service representative. Otherwise, I'm not sure I can recommend this repair service to others. (Not meaning Noah, he did great!)
Kandace S,
Danville, KYdryer
he knew everything i needed fixed with my dryer and was very pleasant
Jennifer T,
New Bern, NC