LG Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

16.5K

Average Rating

4.7/5

Amazing
July 25, 2024
Overall rating

Abel got us up and running quickly and with a very professional and friendly demeanor. I hope if we have another issue that Abel is who they dispatch. Thank you Abel!!

Greg S,

Houston, TX
Very Good
July 25, 2024
Overall rating

Derrick listened to what I explained was happening and he knew exactly what had happened. I had a leak in a hose on washing machine. Came back a week later, once I had the part and now repaired. He answered all my questions and didn't seem annoyed.

Ruth E,

Broomall, PA
Washer repair
July 25, 2024
Overall rating

Emmanuel was awesome. He did the repair in a timely manner.

Madora S,

Los Angeles, CA
Very best
July 25, 2024
Overall rating

He really tried to do his job he was great The only problem I have is with your phone service I have this going on since may 7 and it is still not resolved it is about 1 1/2 month without a microwave I think that is a little bit too long please try to resolve it sooon

Katja Morris,

Oxnard, CA
Tech was great entire customer service was AWFUL!
July 25, 2024
Overall rating

I don't know what happened to sears, but the customer service is terrible! I have used A&E for years but something has drastically changed. I paid up front for my service and parts on June 27th. My appointment was canceled multiple times, last minute. Parts were not shipped and customer service just gave me a run around. I finally received my repair after an entire month without my refrigerator. It's no wonder you wait on hold forever for someone to pick up. ( in India not the U.S.) They never help anyone so everyone is always calling. Absolutely worst experience of my life. I would not recommend at all.

Joan W,

Sidney, NY
Service repair
July 25, 2024
Overall rating

Jeff was very communicative and friendly. Arrived promptly after contacting.

Chris M,

Livermore, CA
Maintenance
July 25, 2024
Overall rating

The gentleman was very polite and professional. He made sure everything was back in its place and clean. I will recommend your service to others.

Debra W,

Lake Charles, LA
Dyer repair
July 25, 2024
Overall rating

Service tech did an excellent job.. I give a Rating of 5

Cindy O,

Clayton, NJ
Refrigerator service
July 25, 2024
Overall rating

Domingo was on time, polite and explained the issue effectively. He told me how to avoid the issue in the future.

Karen P,

Greenville, RI
Timely and efficient
July 25, 2024
Overall rating

Very experienced, professional and knowledgeable

Glenn F,

Goldsboro, MD