LG Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

16.5K


Average Rating

4.7/5

RC
August 28, 2024
Overall rating

Anthony did a great job. On time, well prepared and good attitude. I give him a rating of 5. Would like to give him a bigger tip. Any way to do so? Thanks Bob Collins

Robert C,

Middletown, DE
Technician
August 28, 2024
Overall rating

Very polite and knowledgeable. Totally appreciated of his work.

Julie H,

Prairieville, LA
Outstanding Technician
August 27, 2024
Overall rating

The communication is at the very high level. Once the appointment is scheduled (shout out to Lycia I believe, whom scheduled it), receiving a text message with a confirmation and an interactive map to know when the technician is coming helps stay productive as well as prepare the working area for the technician. Ramin was able to diagnose the problem and fix it on spot within the first service visit. Very happy with the overall experience with Sears and A & E Factory Service.

Gennady V,

Leesburg, VA
Refrigerator Repair
August 27, 2024
Overall rating

I told Byron the problem with my refrigerator. Sent my serial number and pictures. He came with the part and kept me informed of his arrival time and date. He was very efficient and polite and took care of it promptly. He is awesome!!

Sandy T,

Saint Amant, LA
Washer repair
August 27, 2024
Overall rating

Michael was great and very helpful. Unfortunately, my washer is still not fixed.

Karla W,

Waconia, MN
Fast & Efficient
August 27, 2024
Overall rating

I appreciated Jim's kindness he showed to my very social and excited dogs as he worked through his diagnosis. I felt he respected my home while being easy to casually chat with. Problem solved and Jim kept me posted throughout the day on his timeline. I was his 7th client at 2:45. He let me know asap when he could estimate an exact time of arrival.

Christine F,

Roseburg, OR
Don't know
August 27, 2024
Overall rating

Very professional did what he needed to do and explained everything very polite knew what he was doing. Did a good job told me what to do to make sure it was was working right so we will know in 24 hours if it is good.

Ronald H,

Placerville, CA
Helpful technician
August 27, 2024
Overall rating

Technician did a great job and was polite and helpful.

Michael P,

Albuquerque, NM
Tandy
August 27, 2024
Overall rating

Tandy went above and beyond to fix our washer today. He is a very kind and caring person!!

Teresa L,

Henderson, NC
Microwave
August 27, 2024
Overall rating

Steven was very professional and knew his job and was very curtious

Kimberly M,

Rigby, ID