LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Defrosting and mother board
Robert was very professional come on time and inform me about the repairs
Gonzalo A,
Winston Salem, NCSuper fast
Was able to diagnose and repair our washer very quickly, thank you!
KD,
Renton, WATechnician is fine
Ethan was a pleasure to have him service my appliance, the problem is Sears management that keep forcing him to order more parts and canceling so many appointments. It is 4.5 months 6 visits and maybe over 10!partsorder. At some point it busy one to give up and realize it can not be fixed. I saw this guy trying his best and spend a lot of time trying to fix something that can not be fixed. It was a waste of time for him and specially for me I am happy with Ethan and I give him 5 starts but Sears I give 0 to their customer omer service out shore, tha are useless and can not provide any information and be unable to talk to a manager. I know thisxreview is about Ethan but I do not know where to complain for a service that I am paying for and is not delivering what was promised in the contract. Thanks Ethan for all you hard work! You are a very responsible and respectful person and more of the other Sears employees should learn from you!
Adriana H,
Watchung, NJExcellent
He listened to the problem and diagnosed it. Made a determination what problem was and took care of it. Thank goodness he had a spare part in van. Did the job that same day. Checked to see if all was well. Very efficient. Was prompt
Arlene N,
Aiea, HIVery pleased with service.
Troy was very pleasant and very professional. He kept me informed on everything that he was doing
Gloria C,
Norman, OKGreat repairman
He was a very courteous and knew what he was doing. He told us what to expect and what was going to happen when he got it it going
Frank S,
Camden, ALFive stars
This technician is amazing professional quick knows what he's doing. I would have him work on my machine every time.
Don B,
Arcadia, CAFridge motor replacement
Michael notified us 45 minutes before his arrival. He was timely, courteous and professional. He explained the ins and outs of getting a new motor installed in your fridge and let us know it would take a couple days to come up to temp. We thank Michael and Sears for the great service.
Marlene L,
Reno, NVRefrigerator repair
Dylan was polite and professional. He took the time to tell us what he was doing and what to expect when he was finished.
Tony A,
Waterford, NYExcellent Job
Brian took his time examining different possible issues and double checking his work to make sure it would be right when he left. While it took a little longer for him to do this, I was very satisfied with the result and the fact that he didn't rush away with a job partially completed.
Darrell B,
Wichita Falls, TX