LG Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

16.5K


Average Rating

4.7/5

Mgr
December 04, 2024
Overall rating

Very efficient on time everything was absolutely perfect. Couldn't ask for anything better. My home warranty always seems to work for me. The best.

Robert W,

Henderson, NV
5
December 04, 2024
Overall rating

The technician was very knowledgeable and helpful and quickly resolve the issue

Charles E,

O'fallon, MO
Charles and Gerry
December 04, 2024
Overall rating

Charles and Gerry were great. So the five star rating is for Charles and Gerry only. I would rate Customer service ZERO stars. Customer service and trying to talk to a live person sucked from not ordering the right parts, quantity of parts, and changing the repair schedule after telling them specifically when I would be home.

Irene L,

Mesa, AZ
I give this man a 5 star review
December 04, 2024
Overall rating

Very courteous and professional. He was very fast and cleaned up all leftover parts packaging.

Michael Cason,

Newburgh, IN
Fridge repair
December 04, 2024
Overall rating

We had a lot of back and forth scheduling the repair and addressing multiple delays with the repair company itself, however, Anibal made up for it. He made sure to communicate directly with us regarding part delays and ultimately got our fridge working just in time for Thanksgiving! He did great work and we couldn't be happier with the service he provided. The Sears company is lucky to have him!

Cheyenne C,

W Manchester, PA
Service provided by Jeffrey B
December 04, 2024
Overall rating

Jeffrey is very knowledgable and informative. Solved our problem right away. He is an asset to your company.

Janice S,

Baltimore, MD
Patton Dishwasher
December 04, 2024
Overall rating

From the first time that Thomas showed up, there was nothing but professionalism displayed. Thomas' knowledge of our dishwasher and expertise in fixing it was remarkable. He is very approachable and insightful.

Clark P,

Beaufort, NC
Above and beyond: my tech is safer bc of his advice.
December 04, 2024
Overall rating

Edmar was great: I had a lot of questions about my refrigerator, how it failed, and how to prevent failures (i.e., new refrigerators need surge protectors so that power surges don't break their computers!). Edmar patiently and clearly answered all my questions, which made me feel great about his visit. Not every tech is a good teacher (or even a willing teacher) but Edmar is tops. I think he's an "above and beyond" person, and I'm glad I got to see him for my diagnostic visit and for my repair visit.

Phil M,

Hillsborough, NC
Repair
December 04, 2024
Overall rating

Drew was willing to work around a last minute changes and was patient

Mark W,

Tuscaloosa, AL
Timothy thank you
December 04, 2024
Overall rating

Tech was courteous, knowledgeable and performed service in a professional manner.

Geoffrey F,

Plymouth, MA