LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Fast and Efficient
Glenn did an excellent job. He was able to install the part without difficulty and our washer was up and running in no time. Have had no issues since his visit. As for customery service, your people, although helpful, are limited to what can be done to make me (the consumer) satisfied. The lack of sympathy from your corporate office for 2 MONTHS of waiting is unacceptable. Having to talk to someone who is not fluent in English and the accent is so thick I can not understand him....VEXING to say the least. Your company wants to save money and use people in other countries to save money. No problem. You have lost a customer anyway. This is no big deal to you anyhow. Farewell.
Mary H,
Jackson, MORefridge repair
The best!!! Prompt & knowledgeable
Deborah L,
Las Vegas, NVLG washer
Excellent
Maria M,
Centerville, MAProfessional and knowledgeable
Matthew was nice, ptofessional, knowledgeable and answered all of my questions. Highly recommend him as a technician for any/ all future repairs. Call center in India not so good. Hard to understand, transfered twice back and forth, and was told nothing we can do once.
Stacey C,
Byhalia, MSWashing machine repair
George did great. Ordered the needed part & fixed the machine quickly.
David M,
Buda, TXFridge repair
Avery was Great! Very friendly and explained everything he was doing. Thank you!
X X,
Las Vegas, NVoutstanding oven repair
our lg oven is hard to find parts for. Patrick took a universal part, and modified it with the existing broken part so that my oven works like new. hooray!
Lorelei B,
San Leandro, CARepair LG
Glenn S. Is the best. I enjoyed his knowledge and repair skills.
Gerald M,
Gideon, MOService call
James was very professional and completed the service call in a timely manner.
B H,
Dandridge, TNThorough
Kylen was attentive and thorough in his assessment. He took the time to explain everything he was doing and what the problems were. I highly recommend him.
Andrea B,
Maryville, TN