LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Washer repair
We ended up calling sears for repair since we couldn't get LG to send a service technician out after being online in a chat with them for over an hour and a half. Joshua came out, took about an hour from start to finish. Diagnosed the problem which was the pump (what I thought). As our machine is still under manufacturer's warranty he recommended to try to get LG to send the repair tech out since the repair was over $500. Sent a copy of his report to LG and now the service company they are sending us is Sears!!!! I hope we get Joshua again! Highly recommend Sears. Don't recommend LG for customer service or support
Katie W,
West Point, VAExcellent Technician, very professional
Excellent Technician, very professional, knowledgeable. Explain clearly the issue and took care on first visit
Esdras A,
Port Saint Lucie, FLWill is great
Will is easy to talk to and gets his work done!! Very nice and personable!! Gets to his job and finishes!!
Marypeth F,
Gladwin, MIBryan is Professional.
Very professional and knowledgeable. I was very glad to have him look at my washer.
Karma M,
Ellsworth, PANoise
Friendly, effecient,was done in 5 minutes. Would recommend him any time.
Sharon L,
East Moline, ILCourtesy
Gregory was very courtesy and friendly. A part needed to be ordered before repairs could be completed and the part came in quickly. Gregory was efficient.
Darra E,
O Fallon, MOAppliance Estimate
Appreciate the knowledgleabie,and friendly service,the tech Al,has done.Appreciate Sears business.
Richard C,
Harrisonburg, VARefrig repair
Isaac was very professional and did a great job with the repair.
Robert G,
Buffalo, TXProfessional
Very professional and came on time. He took the time to explain things
Grady V,
Franklin, TNneeded ice
Was given an appointment on 4/20/26 to get my ice maker fixed, the technician in this case came to my house the week before and ordered the part. Come 4/20/26 I was waiting for the technician to arrive, got a text after 3 PM asking if I had received the part, I was unaware that I was getting the part sent to me or to expect this part. Since I did not have the part I wasted a day at home waiting for the technician and the ordered part that did not arrive. Eventually the part arrived 4/25/26, and a new appoint was made for 4/27/26, the technician came in installed the part and had an extra ice marker with him just in case. The ordering system needs a bit more work, but the technician sent solved the issue I had with my ice maker. Thx
Carlos R,
Orlando, FL