LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Great Job
Nathan was very knowledgeable and handled the problem quickly, in one trip. He was also very courteous. Thankx............::
Ramona Z,
Sierra Vista, AZEverything was good a very enjoyable time
Very good friendly and nice person clean and friendly person thank you very much
Guy K,
Ferndale, WAHe did a great job!
Very efficient and educated me on everything.. awesome work and needs a raise.
Marcus M,
Romeoville, ILAnthony Tech
The Sears Technician Anthony is an excellent tech. He's thorough and knows what he's doing. Anthony answers all our questions and provides solutions. Our only negative thing to say has to do with the horrible chat bot and AI that Sears is using. You can not get a hold of an actual person when you have specific questions needing to be addressed. The AI can not give you a clear answer when you need to find out why an appointment has been canceled by Sears, which is what happened to us on May 10, 2025. The AI couldn't even schedule another repair appointment for us, instead it literally sent us to a live agent who was very difficult to understand and hear. I know everyone loves AI, but AI is not ready for prime time and speaking to a live agent is far less aggravating than dealing with an AI that gets hung up over basic commands and questions.
Bernard B,
San Diego, CAExcellent
Consultation and let me know exactly the issue and the cost to fix. Nice serviceman.
Natalie S,
Huntington, WVWilla
Very courteous and highly professional thank you for a job well done..
Victor T,
Albuquerque, NMIce Maker fixed.
Kevin is a wonderful professional very nice, And very efficient wonderful person
Thomas G,
Caddo Mills, TXreview
all great no complaints. do not like the review process requiring at least 10 words
Dee W,
Gaithersburg, MDRepair of LG washer
Kurt did an excellent job when he serviced my LG washer
Christopher D,
West Mansfield, OHWasher repair
Ivan was great. He explained everything he was doing and was very pleasant.
Kim S,
Orlando, FL