LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Great service
Fast, prompt and knowledgeable; fixed the issue fast.a a a
Garrett Q,
Fredericksburg, VAMartin was wonderful but NOT Sears Home Services
Martin came out and did my initial consultation/estimate. He explained everything very well and got the order for parts placed. After 5 no-show technicians, Martin showed up and saved the day. He again explained everything very well and was also doing a great job teaching the other technician that came with him. I hope I get Martin again if I ever need my fridge fixed again.
Tasha W,
Springfield, MOGreat job
Danaial was very knowledgeable. Explained very clearly the steps he took to find problem. Very friendly, personable.
Ann R,
Mesquite, NV5 Stars ⭐️
Martin fix it on time Thank You! 🙏 Call sears get it fixed
Jack T,
Indio, CAGreat work
Stephen clearly communicated when he would arrive and his diagnosis, and made the repairs expediently. It was a great experience having him fix the dryer.
Peter D,
Honey Brook, PAIce maker not making ice
Dandrell was very nice and knowledgeable. He listened to what I had to say and hopefully the ice maker will produce ice soon.
Karen M,
Benton Harbor, MIThank you, Philip!
Philip was polite, did the work in a timely manner, and answered all my questions. Thank you, Philip!
Elaine C,
Arlington, TXDryer service
Marty was very nice and knowledgeable. He was able to answer any questions I had.
Lindsey S,
Boon, MITyler is great! The scheduling not so much
Tyler did both my diagnostic and the installation of my replacement part. He was friendly and efficient on both visits. However, the scheduling from his initial visit to his follow up literally took two and a half weeks, including MULTIPLE reschedules and the day before where a technician just never arrived because their first call took so long. I had the replacement part for over a week by the time Tyler arrived. Whoever is managing the staffing is clearly understaffing or not prioritizing addressing customer wait time effectively.
Lisa M,
Lacey, WA5 stars for Mickey
Mickey was on time, courteous and knowledgeable. He was very helpful in resolving my range issue.
Brian C,
River Falls, WI