LG Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

16.5K


Average Rating

4.7/5

Very professional, fixed the problem with the dryer
July 25, 2025
Overall rating

I wanted to leave a negative review for Sears as it took over two months and four scheduled visits to fix the dryer due to company's organizational havoc, but your technician Sloan deserves the best review. Polite, professional, focused on solving the task.

German S,

San Francisco, CA
Cesar
July 25, 2025
Overall rating

So knowledgeable and friendly and competent and went the extra mile thank you so much!

Janesimonia K,

Derwood, MD
Diagnostic Call
July 25, 2025
Overall rating

Kept in touch and provided details on options. Courteous and quick.

Nicole H,

Waukesha, WI
Diagnostic Test for Washer
July 25, 2025
Overall rating

Good customer service. Appreciate honesty with cost of parts and repair for malfunctioned washer.

Jason T,

San Diego, CA
Experienced, friendly, fair pricing!
July 25, 2025
Overall rating

Absolutely amazing experience with Sears technician today for my dryer repair! I would highly recommend!

Rebecca H,

Gillespie, IL
Service range
July 25, 2025
Overall rating

Repaired range in a timely manner on time and friendly

Carlos R,

San Antonio, TX
Stan is the man!
July 25, 2025
Overall rating

Standard a great job was in and out in no time and everything seems to be working just fine.

Errol H,

Moorpark, CA
Dishwasher repair
July 25, 2025
Overall rating

Quick and efficient, polite, on time good job, cleaned up

Shirley M,

Otterbein, IN
Punctual and professional
July 25, 2025
Overall rating

The technician was punctual, professional and thorough. The while process was a great experience.

Linda S,

Ringwood, NJ
Simon Says
July 25, 2025
Overall rating

Simon is an excellent technician and has very good people skills. He was thoroughly professional the entire time we were together. My only disappointment is that i have no way to have LG send an email to Sears confirming that they are placing the order for the component because LG will not send the component direct to me the consumer. So it puts me right back in the middle of trying to convince a company to do something that violates their policies. Sears policy doesn't allow me to send an email and LG's policy doesn't allow them to send the authorization to me, it has to go to the technician through an email. So the two policies conflict and leave me struggling to find a solution. So although Simon is a five your policy flexibility is about it two.

Navear B,

Grand Haven, MI