LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Brian was wonderful!
Brian was extremely knowledgeable, professional, and time efficient. He was very personable as well.
Barbara P,
East Patchogue, NYFinally someone who knows what they are doing
This is my 3rd repair person for the same problem we have had. First let me say that your customer service is TERRIBLE. The first installer that came out had no clue what he was doing. The second one that came out at least ordered (we hope) the correct parts. I was supposed to have an appointment yesterday and sate at my house ALL DAY waiting for someone to come and no one EVER showed up. Finally today Christopher came and fixed our refrigerator. He was very professional and let me know what he was doing. It's really sad when you can never get a real person on the phone to find out what is going on with a service call and why no one has shown up and you have to speak to AI. I don't know that I will EVER use them again. Christopher deserves a raise!
Melissa H,
Hamilton, OHI give him five stars
He is very polite. He explained everything to us and he is very patient and clean and take care of the problem. Thank you so much.
Qusai A,
Milwaukee, WI5
Rating is 5. The technician was awesome. Quick and knowledgable.
Mark C,
Waldorf, MDCooper service visit
Great experience tech did a wonderful job and was very knowledgeable
Denny C,
Marshall, TXEvan did an excellent job, polite, on time and neat.
Evan also showed the new replacement part so we could see that all was fixed correctly.
Susan S,
Kula, HILG dishwasher repair
David was personable very easy to communicate with when I was way to communicate this what was going on after he left the first visit and on the return final visit repaired our dishwasher quickly and efficiently a great technician
Russell D,
Shelton, WARepair of refrigerator
Very professional, efficient, and timely in repairing my refrigerator. He's the best in getting the repair done. Ian very pleased with his work!
Walter T,
Franklinton, NCExcellent service
Joseph was extremely knowledgeable and in addition to fixing our range very quickly he gave us some great tips/advice about safety, cleaning,and maintenance of the range.
Heidi I,
Scarborough, MERefrigerator/freezer
Very professional. Proficient, timely, excellent communication skills, well mannered and very happy with the service
Donna K,
York, PA