LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Repair man
Natham was very professional He was very experienced in the way he handled his business. I rate him with 5 stars
Janet J,
Boydton, VAFast & Simple
The technicians came in and were out in approximately 20 minutes. Luckily it wasn't a major repair.
Yolanda P,
Long Beach, CABill
Bill was very polite, clean and went straight to work on my range. He explained what was wrong and why he was unable to fix the problem. When asked, he suggested what I should do.
Helena L,
Bogart, GAService provided
Very professional and very nice to advise us on future use of washer and dryer.
Mary G,
Gustine, CALG refrigerator
David did a great job. Very respectful to the house very knowledgeable, and when the parts came in, he had us up and running in less than three hours. That's pretty good considering I needed a full compressor replacement.
Richard R,
Milwaukee, WIDishwasher service
Excellent service by John. Our dishwasher is now operating fine.
Kenneth K,
Wooster, OHVery good.
Paul was on time and did an excellent job. He was very polite.
William W,
Wintersville, OHAppliance repair
Juan "or Johnny" was knowledgeable and worked efficiently to make repairs in a timely manner as well as being very kind and polite.
Barbara M,
Pell City, ALTechnicians were great, professional and pleasant.
The Sears Home Services App is not user friendly, no option too talk to a human which would have provided additional information for the technician to make the repair on the first appointment. The Chat Bot is limited to specific information from the customer to the Technician prior to his arrival. For example, my property is gated and the technician must call or text me his eta so I can open the gate. This is not included in the Bots list of canned reasons to communicate with the technicians. This is one of several issues that I believe is not customer oriented. If I am wrong, my first complaint applies, App is not user friendly.
Karen B,
Sonoita, AZGreat service
William was great! Knowledgeable and professional. He was on time and very courteous; he explained the entire repair to me and answered all my questions. Great experience!
Joseph W,
Charleston, SC