LG Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

16.5K

Average Rating

4.7/5

Consistent
September 23, 2025
Overall rating

Willie consistently provides professional and friendly service. The world needs more like him!

Bruce P,

College Station, TX
Jeff is employee of year
September 22, 2025
Overall rating

Jeff is great. Informative, diligent and quick. However, The AI customer service and the call center at Sears Home Services is the worst customer service I have ever endured. I took several days off of work when my appt was confirmed on the day. Only hours later I was informed it was canceled. Customer service could care less. Thank you Jeff for fixing our issue.

Jim S,

White Haven, PA
Great job
September 22, 2025
Overall rating

He was for informative and answered all my questions and concerns.

Allison H,

Brenham, TX
Good service. Knowledgeable
September 22, 2025
Overall rating

Good service. Dallas appears knowledgeable, provided options, ans also warranty availability

Debbie T,

Lake Forest, IL
Great service
September 22, 2025
Overall rating

Very knowledgeable and made sure the entire unit was functioning not just the part he was installing

Tim C,

Somonauk, IL
Great guy knowledgeable
September 22, 2025
Overall rating

He was great got it all done. He made it right

Issam N,

Ellettsville, IN
Kevin is the best
September 22, 2025
Overall rating

After trying every option possible to repair our refrigerator and failing. Kevin remained very professional in his demeanor. He approached his manager and the two of them agreed to refund what i paid. I have been buying appliances from Sears for the last 56 years (until they closed). Sears remains my go to place for repairs.

Cathy B,

Troy, VA
Oven service
September 22, 2025
Overall rating

Excellent in every way, quick, friendly and on time! Thank you!

Maurice G,

Edgewood, MD
Great service
September 21, 2025
Overall rating

Thanks for your great diagnostic job and your timely manner .

Jim Y,

Holden, MO
Randall was great!
September 20, 2025
Overall rating

Randall was a straight shooter. Repairing my older dryer would've cost almost as much as buying a new one. So that made my decisions right there. He was prompt and efficient, and he knows his business. Only hiccup was Sears had the wrong phone number for me so I never got the courtesy calls. Could've been my error, who knows.

Kathi W,

Haiku, HI