LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Excellent service
Brandon F is a great trustworthy tech who is very knowledgeable. I will definitely use sears home services again in the future solely because of the actions and knowledge of people like Brandon F. I will be requesting him again if I need any services. Keep him as he is a great employee.
Doug K,
Westerville, OHAwesome friendly technician!
My technician was very friendly & didn't waste time. He stayed to make sure the machine worked & would spin & drain properly. Showed me everything he'd done when I asked. Discussed the repair with me, like how to use my machine properly. I felt like he was listening to me, & was not rushing me as some do. Great service technician.
Reagan T,
Lumberton, TXHe did a very good job fixing my refrigerator
I placed my service call Sept. 11 and oct.10 it is finally fixed. I had 4 scheduled service calls not keep. I waited the 4 hour window for someone to come. no one came or even called nothing. I escalated my displeasure with the service but no one cared until the 4th missed visit. It was very frustrating because of the AI messaging Sears uses. The service rep. Said he didn't get any of the messages I sent. I had to call Asurion and they use Sears to do repairs. It seamed Asurion couldn't call Sears directly only leave them messages that didn't help. I lost everything in my freezer and a lot in refrigerator because it was too warm inside. I like my LG refrigerator but the service sucks.
Jessie C,
Madera, CAMachine repair
Steve came to look at my washer today and found that it was working a it is supposed to. It was a very pleasant experience.
Bart K,
Frisco, TXWashing machine
The technician was very pleasant and knowledgeable. Answered all the questions I asked.
Sunny K,
Huntsville, TXrefridgerator repair
Brad was very friendly and courteous.he arrived on time and figured out the problem very quickly. He explained the problem and the part he would have to order to fix it.
Paul M,
Evansville, INExceptional service
Isadore is a terrific technician, friendly and knowledgeable as well as patient with the family dog. He fixed everything - the dishwasher works well and no longer sounds like a jet engine!
Mary R,
Aurora, ILFriendly, fast, & efficient
Thank You Aaron for saving the day!!! You deserve a raise. Appreciate the professional and kind service today!! God Bless You Aaron!
Christina W,
Chesapeake, VAExceptional service provided by Richard M
Showed up on time, was very thorough and professional and patient. Answered all my questions.
Fran L,
Milton, DEVery professional
I had a very positive experience with James. During the visit to assess our washing machine, he was very knowledgeable, courteous, and professional. He communicated our applience's issues and the possible solutions really well. Great service!
Maria M,
Knoxville, TN