LG Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

16.5K


Average Rating

4.7/5

Dishwasher
October 29, 2025
Overall rating

Paul was extremely helpful helping diagnose our dishwasher issue and explained everything to us.

Sarah N,

Corry, PA
Very Experienced Technician!
October 29, 2025
Overall rating

Peter was so helpful! Very hardworking & gets the job done. So happy to have a working Refrigerator again!

Jennifer T,

Nine Mile Falls, WA
Awesome service
October 29, 2025
Overall rating

Sayed F was absolutely awesome. He arrived just as promised, was very careful with his work, extremely competent, answered all my questions. I could not have asked for any better service or person. If I could give him a 10, I would! Since I can't do that, I think you should consider giving him a raise in pay. You're not going to find better than him. Tom Schafer

Thomas S,

Linden, VA
Mrs Diana Brazell
October 29, 2025
Overall rating

Matt was extremely knowledgeable and pleasant. He represents Sears Home Service very well in a very professional manner

Diana B,

Pace, FL
Good job
October 28, 2025
Overall rating

Knowledgeable, courteous. Told me what was wrong with my fridge, and how to get hold of LG to claim it on my warranty.

Cindy P,

Batavia, NY
Alvin is fantastic
October 28, 2025
Overall rating

He has a great attitude and is very friendly as well as an efficient worker. I recommend him highly!

Florence B,

Oakland, CA
Friendly and efficient
October 28, 2025
Overall rating

Robert was able to diagnose the trouble with our washer by accessing its internal computer. Then he told me how to take care of the problem. Very nice person and good experience 👍.

Nadine C,

Brooklyn Park, MN
Washer repair
October 28, 2025
Overall rating

Very good service. Would definitely use Sears again. Parts were delivered quickly.

Tom M,

Rochester, NY
Dryer Repair
October 28, 2025
Overall rating

Roy was an excellent technician. It took 3 days to get the repair done. 2 missed appointments. I wasted one whole day waiting for a technician that never came. At the end of that day, I was told that it was put off for a day. He was two hours late from the time the online notification said he would be here. BUT I must say, once he got here it was a very pleasant experience. I was impressed with Roy.

Freeman M,

League City, TX
Very informative and great service
October 28, 2025
Overall rating

Keith definitely went above and beyond for me. Very quick and very informative while resolving my issue. Would highly recommend to anyone. I was planning on dropping CHW after the service I received prior to Sears getting involved. Mitch and Keith restored my faith in CHW and as long as you folks are involved AND I can request you...I will stay with them. When you folks are gone - SO AM I.

Thomas E,

Claremore, OK