LG Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
16.5K
Average Rating
4.7/5
Refrigerator repair
Excellent service, wonderful customer service and very informative and explained what comes next.
Latonya B,
San Pablo, CARefrigerator repair
Joe does great work very thorough to make sure the job is done right!
Jerold W,
Wauseon, OHGreat service
John did great. Good service, very patient. Was able to fix our stove.
Tomas J,
Prescott Valley, AZDerrick
Derrick was excellent. He arrived shortly after he called, he was able to assess the issue quickly n provided a resolution asap. As for sear customer service, it is severely lacking in communication to customer n addresses their issues. Very sad that they can call to ask customer to buy a warranty package but customers r not able to speak to anyone to address their issues.
Brenda V,
Newport News, VARelentless Professionalism — Albert Went Above and Beyond
We had a tough time navigating Sears Home Services — delays, confusion, and what felt like roadblocks at every turn. But Albert, our technician, was the one bright spot in the entire experience. From the moment he arrived, Albert was relentless in his determination to help. He didn't just show up and do the job — he owned the problem. Even when it seemed like Sears wasn't making it easy to get the support we needed, Albert stayed focused, professional, and proactive. He communicated clearly, followed up without being asked, and made sure we felt heard every step of the way. It's rare to meet someone who brings that level of integrity and persistence to their work. Albert didn't just fix the issue — he restored our trust in the process. If Sears had more people like him, the service would be unbeatable. Thank you, Albert. You made a frustrating situation bearable — and even admirable.
Tyson M,
Everett, MARefrigerator repair
Ignacio kept me informed on arrival time. He was friendly and completed the repair in a reasonable amount of time, little over an hour. He cleaned up the work space and explained how long it would take for fridge to cool down so things could be added. Very nice guy!
Brian T,
Yuma, AZFrig freezer
He was quick and clean and curtius and informative great service
Gomez E,
Bullhead City, AZSatisfied Customer
Timely, friendly and professional. Very satisfied with efficient service Robert provided.
Mckinleyors B,
Mobile, ALWasher Repair
Kenneth was on time and very knowledgeable about my washer. He identified the potential cause and ordered the parts needed. Repair was fast and completed. Unit is now operating without a leak.
Joseph L,
Brentwood, TNLG dryer repair
Fast, in and out service great thank you very greatful. Amazing company
Alex M,
Richmond, MI