LG Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

16.5K


Average Rating

4.7/5

Electric dryer
November 20, 2025
Overall rating

Jon was very professional. He left the work area neat and clean.

John L,

Palm Coast, FL
Excellent
November 20, 2025
Overall rating

Dino provided a very comprehensive service check explaining the issue to me and how he was going to be correcting. He tested each old door sensor as well as the new ones making those were working properly. He was very professional and knowledgeable.

Jack R,

Belvidere, IL
Lee was great
November 20, 2025
Overall rating

Lee was great but Sears Is not. I would recommend Lee but definitely NOT Sears Home Service. You need to work on getting your computer systems working properly. I got rescheduled numerous times with the reason being that a part was still on order, when I had both parts here.

Roberta B,

Fairfield, TX
Sears appliance tech-TRENT
November 20, 2025
Overall rating

Excellent customer service! Highly recommend your tech, Trent. Definitely listens to the issues you experienced.

Lisa C,

La Grange, NC
5 stars for tech, 1 star for AI customer support.
November 20, 2025
Overall rating

Tech. Was knowledgeable, courteous and competent! Customer service was lacking and frustrating. Experienced scheduling issues where technician did not show until after three confirmed appointments. Couldn't get a person to discuss concerns with and AI responses continued to repeat same responses without addressing the issue.

James T,

Dover, DE
Washer water pump repair
November 20, 2025
Overall rating

Paul has a great skill set. The repair went perfectly.

George C,

Fairview, PA
Superior customer service
November 20, 2025
Overall rating

We gad our washer and dryer yearly maintance done at the same time. As stated in my rating of our washer John provided the same superior customer service with the dryer as he did with the washer. Thank you John.

Tammy W,

Carlisle, PA
Dryer repair
November 20, 2025
Overall rating

Desmond was great! He explained everything and was able to fix it on the spot.

Joseph P,

Park Ridge, NJ
5
November 20, 2025
Overall rating

Professional and knowledgeable Very nice and informative Thank you very much!

Jennifer H,

Martin, MI
Repair system
November 20, 2025
Overall rating

He was so awesome. Once we got the serial number taken care of. I was not very happy with the person who I spoke with in the beginning. She put down the wrong number which caused me a big headache.

Fred A,

Cedar City, UT