Lennox Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
894
Average Rating
4.5/5
Air conditioner
He was here for only 10 minutes. Didn't do anything and I still don't have AC.
Amal S,
Oviedo, FLCustomer service response - Dear Amal thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1691703596087
Not personable
He was not very personable until the very end. If I let someone into my home I expect them to at least tell me what is going on. He did at the very end.
Donna N,
Goose Creek, SCCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1691538535983
Incompetent
Does not communicate. Gives conflicting information only after asking specific questions. Absolutely 0 confidence in this technician's knowledge or ability to properly diagnose or repair. Omar is a reflection of the Sears home warranty, I am extremely disappointed and discourage anyone considering this coverage and service.
Briana W,
Clovis, CACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1690922937928
Awful
He was absolutely terrible! Did not look at the whole system. Simply looked outside and said that all we need to do is hose it down and then left. This is clearly someone who wanted to do the minimum. He did not investigate the issues at all. This is unacceptable. If I could give zero stars I would
Rachel W,
Wayne, NJCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1690922683165