Lennox Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
894
Average Rating
4.5/5
Great customer service!!
Top notch service! Great customer service. Ease of appointment. Highly recommend the technician.
Wendi L,
Chico, CAAc repair
Very quick and nice. She was here early and found the cause of the air handlers n9t workjng
Sidney G,
Orlando, FL. Furnace repair
He was prompt , friendly, and efficient. Mike found problem quickly. Good job.
Janice H,
Inver Grove, MNHelpful and polite
He was on time, arrived with all his tools, and fixed it in a short amount of time. We are very thankful to be back in heat when it was so cold. Thank you very much!
Sara S,
Saint Paul, MNService call
Tech was very prompt with appointment time, very professional.\nAnd addressed the situation.
Janet S,
Deland, FLSears Review
Fortunately for me, the issue i called in wasn't a major fix. The technician ran test, did a reset and i house was heating properly.
Noel R,
Deltona, FLWonderful technician, saved our lives
Vance is a highly experienced technician who took his time to diagnose and fix the issue. He is very professional and respectful. He is an asset to your team.
Sanu M,
Pearland, TXVery good
Would prefer repairs being done right the first time! Having to schedule recalls is a pain!
Michael G,
Elgin, ILQuick Repair
James arrived early, quickly diagnosed the problem and fix. Very friendly and mannerly.
Tim A,
Oklahoma City, OKExcellent Service!
Our furnace went out on Jan 2nd of 2026. We are new home owners and are still under a home warranty so we made a claim. The first company they connected us with canceled 3 different times. After speaking to the HWA, they put our claim back out and Sears received it. We were communicated with nearly daily via texts of reminders of the upcoming appointment. On the day of our appointment (01/20/2026) our technician arrived in the time window that was provided. Ronald was extremely kind, professional and took his time with assessing our problem. We were previous quoted a very high rate for just a fix to get the furnace running again. Ronald came in and was able to get the part same day at a cheaper rate, installed the part same day and even made sure the fan was cleaned and working properly (though the previous people said the fan was broken and needed to be replaced). I am very happy to type up this 5 star review in a cozy and warm house. Thank you, Ronald, for all your work and for going the extra mile for the part!
Traci R,
Cameron Park, CA