Lennox Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

898


Average Rating

4.5/5

Corey M
July 27, 2023
Overall rating

Corey was very Professional he came in and immediately addressed the problem. Sears is very fortunate to have this person on staff.

Greg G,

Mt Pleasant, SC
Good experience
May 28, 2026
Overall rating

The technician was good. He got the job done. But had to drop one star because both days he was behind schedule according to the scheduling app. Im sure the home warranty slowed things down a bit because i cant imagine a good technician wanting to make a customer wait several days for a part to repair your system. Other than that he did a great job and we are cooling off nicely

Efren A,

Spring Branch, TX
The technician did a great job,.
April 17, 2026
Overall rating

The technician did a great job. And I was pleased with the work and the attitude of the technician.

Curtis P,

Macclenny, FL
Feedback
January 06, 2026
Overall rating

Arturo did a good job. Unfortunately, he first came without the part given the lack of communication between the previous technician and the follow up technician.

Rita S,

Clovis, CA
Guessing
December 18, 2025
Overall rating

The HVAC man was nice and professional. I'm just worried that the service isn't a long term fix. He made sure water wasn't in a couple places but it will happen again soon.

William W,

Anderson, IN
AC unit issue
November 18, 2025
Overall rating

Vance work was great. He knew exactly what the problem was. Disagree with time. Came after scheduled time. Could have been out of his control.

Willie J,

Houston, TX
Owner
August 01, 2025
Overall rating

The young man's knowledge was limited.to resetting. the AC. Angelo, is not an electrican and that's what is needed. I gave him a 4 because he was honest about his limitations. He was very mannerable.

Harold B,

Clayton, NC
NEED SMALLER WINDOW OF TIME FOR APPTS 4 HOURS INSTEAD OF 10
July 31, 2025
Overall rating

WAITED FROM 7 am TO 7 PM UNTIL THE SEARS REPAIRMAN FINALLY CAME ABOUT 7 PM

Joy J,

Coon Rapids, MN
Very thorough
July 09, 2025
Overall rating

Eric did a good job , very thorough checking everything from top to bottom . 👏

Paul H,

Buckeye, AZ
Technician came and gave great infor
July 01, 2025
Overall rating

Technician basically told me all my parts on my current AC were failures and notified my home warranty company however what I received a quote for the technicians company not my home warranty company so I am confused as to why he is providing me a quote from his company and I have yet to hear what my home warranty company u is s saying to me so my air was not fixed and my unit is still out so I guess my monthly payments are not sufficient

John D,

Gulfport, MS