Lennox Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

894


Average Rating

4.5/5

Customer Service at its Best!
April 08, 2026
Overall rating

James was very respectful and polite and answered all of my questions. He was knowledgeable and very kind. He is an asset to Sears!

Weston S,

Cashion, OK
Excellent Service!
April 07, 2026
Overall rating

Tech was nice and knowledgeable. Explained everything very well. He is an asset to your company!

Clayton F,

Oklahoma City, OK
Lenox Thermostat
April 06, 2026
Overall rating

Victor was able to figure out the problem with my thermostat. He also discovered that my humidifier on my furnace was disconnected, but the thermostat air flow continued to search for it. Thank you!

Catherine M,

Longmont, CO
AC Technician
April 02, 2026
Overall rating

Outstanding job very knowledgeable and a professional technician. Take his work very seriously.

Willie B,

Columbus, GA
Furnace repaired
March 31, 2026
Overall rating

Technician was professional and informative…also was on time and took care of the repair…

Elloree J,

Jacksonville, FL
Randy - Service Technician
March 30, 2026
Overall rating

Randy was great again. Timely, professional, proficient, and accurate. A pleasant experience. Totally satisfied.

Tony H,

Jacksonville, FL
AC Technician
March 30, 2026
Overall rating

Technician was very knowledgeable and professional. Did an excellent job.

Willie B,

Columbus, GA
A 5 rating
March 26, 2026
Overall rating

He did his best but it was an electric issue that he couldn't take care of today!

Elloree J,

Jacksonville, FL
Randy as Sears Warranty Technician
March 25, 2026
Overall rating

Randy has serviced my appliances (Heat pump) before in the years I've been with Sears Warranty. That's always a plus when there is familiarity and an understanding to what could be the issue. As before Randy was timely, personable and expedited his diagnosis of the problem. Awesome.

Tony H,

Jacksonville, FL
Air conditioning
March 24, 2026
Overall rating

The technician Gary is very friendly and courtesy and he demonstrated his proficiency in repairing the air conditioning. Thanks!

Matthew W,

Sunnyvale, CA