Lennox Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

898


Average Rating

4.5/5

Exceptional service
February 07, 2024
Overall rating

Sears repair and Sears home warranty both have quickly addressed any appliance issue, regardless of where or when we bought the appliance. THANK YOU!

Michelle K,

Portage, WI
Very professional
February 07, 2024
Overall rating

Very nice and professional. Communicated arrival and made sure we were ready when arrived. Work was completed in a timely manner.

Caroline E,

Maryland
Service technician
February 07, 2024
Overall rating

Good job very pleasant and professional. Would recommend company to family and friends.

Gary C,

Youngsville, NC
Honest guy.
February 06, 2024
Overall rating

I loved the services that he did, very honest and knows what hes doing.

Elain M,

Covington, LA
Went the extra mile
February 06, 2024
Overall rating

Brian was pleasant, researched the issue, and gave great advice that went far beyond my expectations. He was awesome and a huge help.

Tareq,

Michigan
Furnace Repair
February 06, 2024
Overall rating

Mr. Juril did a great job. Very communicative, kept me updated, asked questions, and provided advice and suggestions. I will be able to sleep in my own home this evening for the first time in a couple weeks thanks to Mr. Juril. Thank you!

Evelyn L,

Crete, IL
Rating technican
February 06, 2024
Overall rating

Cordaryl was very communicative and truly invested in figuring out the issue my AC was having. He was honest and straight forward, very pleasant, well mannered and easy to understand . He did his absolute best to educate me on what he thought might be the issue but acknowledged that this needed a deeper diagnostic with a more experienced technician. Unfortunately for Sears they send newly licensed technicians out for an ongoing problem. This is not fair to the tech or the customer giving Sears less and less credibility….and now I'm waiting to get a 5th technician who is hopefully NOT from Sears and can figure out why my AC shakes the photos off my walls. Technician acknowledged we need a more advanced technician to diagnose this ongoing problem. He is honest and gets 10 stars from me! Sears rating? Don't ask.

NC,

Jackson, GA
Cesar was on time and thorough.
February 05, 2024
Overall rating

With each visit, Cesar showed a vast knowledge of the problem and how to fix it. After diagnosing the malfunction, then procuring and installing the replacement Cesar and his team worked diligently. Look forward to using the repaired heater.

Mike W,

Redondo Beach, CA
HVAC technician
February 05, 2024
Overall rating

Both of the gentlemen who came were very professional put booties on without being asked and did their work quickly and efficiently and politely

Clifford G,

Clovis, CA
Furnace Inspection
February 05, 2024
Overall rating

He did a fine job. What else did you need me to say?

Sandra Bempah,

Maywood, IL