Lennox Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
898
Average Rating
4.5/5
A/C issue
While not able to completely fix the issue, the technician worked diligently. Very professional and kept me apprised throughout the process
Daniel F,
Chico, CAService performed by Anthony B
Anthony was very professional. He diagnosed and solved our air conditioning issue rapidly.
Floyd E,
Monroe, WIBarry is TERRIFIC!
Barry introduced himself with charm, and his work was completed throughly and efficiently. Thank You, Barry.
Gail M,
Cary, NCAc fix
He was vary good man.is he coming back to replace the part he recommended.
Harminder D,
Fresno, CAA/C repair
This is overall the best experience we've had with Choice. I was a little discouraged at first (and hot! This is the end of May in Phoenix). When I first filed a claim, it took over a day to be given a service date, and the first date given was over a week out. Fortunately, Sears contacted me in 2 days to give earlier dates, one of which was the next day. The window given was 8am to 5pm. I didn't mind that as I able to be here all day. I received updates from Sears for the exact time of arrival. Within 3 days from the date of claim, the technician was here, and within an hour, the A/C unit was repaired with a new run cap. Joseph was very pleasant and professional and answered all of my questions. The unit is working fine now, and I feel confident that the problem was completely resolved. I'm sure that it would have cost much more than the $65 service fee to get someone here to do the repair, had I even been able to find someone available at the time of the year.
Joanne L,
Laveen, AZTop Notch Service
John arrived on site, quickly assessed the problem and implemented solutions. He did so with a positive and professional attitude and high attention to detail.
Lisa M,
Baltimore, MDFantastic Service and Informative
Albert was very thorough, explained what the problem was and the solution. He fixed it and took extra time to go over what he did and if I had any questions. I highly recommend!
James F,
Palm Beach Gardens, FLKnowledgeable and Detailed Explanation
Mohammed was great! On time, explained what the issue was, and made suggestions.
Linda S,
Round Rock, TXSuccessful repair.
Sean arrived a bit late but diagnosed our issue quickly and corrected it.
Richard H,
Centerville, OHTop Notch Employee
Clevens was very knowledgeable and patient. The first time he started explaining something I realized I needed my husband to hear this so I called him on the phone and Clevens started his explanation over! He explained the problems so we could easily understand which hasn't always been our experience in the past. Thank you Clevens!
Miriam B,
Lawrenceville, GA