Lennox Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
894
Average Rating
4.5/5
Homeowner
He's very efficient, knowledgeable. And last but not least very professional.
Kevin J,
Kissimmee, FLAC repair
Very nice, polite, knowledgeable. He patched up our AC nicely and thus far if cooling much better after the second service call for the same problem . The only drawback is when our AC malfunctioned in this heat and we reported it May 15, 2025 the first visit on May 19 was unsuccessful in restoring the cooling. I called within 24-36 hours to inform Sears that the visit was unsuccessful and we really need it fixed ASAP in this heat as we are senior citizens with health problems. This didn't matter to the people scheduling. The very earliest they would send someone was June 2, 2025. This is unacceptable paying for a service after waiting several days and the service was unsuccessful and instead of being given priority to repair what was unresolved on initial visit we had been put at the back of the line again to wait for another appointment to complete the work. already been waiting on were
John M,
Converse, TXAir conditioner
Honest, skilled, expedient
Kathleen L,
Boulder, COA/C issue
While not able to completely fix the issue, the technician worked diligently. Very professional and kept me apprised throughout the process
Daniel F,
Chico, CAService performed by Anthony B
Anthony was very professional. He diagnosed and solved our air conditioning issue rapidly.
Floyd E,
Monroe, WIBarry is TERRIFIC!
Barry introduced himself with charm, and his work was completed throughly and efficiently. Thank You, Barry.
Gail M,
Cary, NCAc fix
He was vary good man.is he coming back to replace the part he recommended.
Harminder D,
Fresno, CAA/C repair
This is overall the best experience we've had with Choice. I was a little discouraged at first (and hot! This is the end of May in Phoenix). When I first filed a claim, it took over a day to be given a service date, and the first date given was over a week out. Fortunately, Sears contacted me in 2 days to give earlier dates, one of which was the next day. The window given was 8am to 5pm. I didn't mind that as I able to be here all day. I received updates from Sears for the exact time of arrival. Within 3 days from the date of claim, the technician was here, and within an hour, the A/C unit was repaired with a new run cap. Joseph was very pleasant and professional and answered all of my questions. The unit is working fine now, and I feel confident that the problem was completely resolved. I'm sure that it would have cost much more than the $65 service fee to get someone here to do the repair, had I even been able to find someone available at the time of the year.
Joanne L,
Laveen, AZTop Notch Service
John arrived on site, quickly assessed the problem and implemented solutions. He did so with a positive and professional attitude and high attention to detail.
Lisa M,
Baltimore, MDFantastic Service and Informative
Albert was very thorough, explained what the problem was and the solution. He fixed it and took extra time to go over what he did and if I had any questions. I highly recommend!
James F,
Palm Beach Gardens, FL