Lennox Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

898


Average Rating

4.5/5

Technician Review
September 15, 2025
Overall rating

Jamie has been to our home in the past for annual AC and heating service. He is very skilled and great with follow up.

Billy M,

La Quinta, CA
AC repair
September 12, 2025
Overall rating

Salvador was courteous and friendly. He's a very knowledgeable technician. He quickly found what the problem with my AC was, ordered the parts, and set up an appointment to finish the job.

Leonor D,

Downey, CA
Homeowner
September 11, 2025
Overall rating

Jamie was very helpful and without his cooperation this repair could not have happened. Sears Home Services automated system is the worst I have ever experienced. My Palm Springs home AC was put for a few days and the temperature inside had reached over 112. I had to stay at a hotel waiting for the technician not knowing that he didn't get any of my instructions to call me so I could open the doore for him remotely or drive there in person. Yesterday, he went to the house and left since no one was home and he didn't know I was waiting for him away from home. You must provide a live person to help to assist people during such emergencies.

Bardy A,

Indio, CA
Quick diagnosis
September 10, 2025
Overall rating

Otis arrived in the early evening. He looked like he had worked a hard day. He quickly got our AC running, though, and clearly explained what he had found.

Richard S,

Indianapolis, IN
Jaime was great. Thanks!!
September 10, 2025
Overall rating

He passed along good information about maintaining my compressor. Thanks!!

Ron V,

Crosby, TX
Great service appointment. Technician explained everything.
September 10, 2025
Overall rating

Technician explained issues with HVAC system. Technician took his time to address all issues and concerns. Technician was a pleasure to work with.

Aaron Y,

Grand Prairie, TX
Fixed my air conditioner
September 08, 2025
Overall rating

Had a very positive time with technician. He was very nice and efficient.

Irene T,

Wilmington, CA
Air conditioner repair
September 06, 2025
Overall rating

Angelo was thorough, explained everything clearly and was able to fix the issue quickly.

Meredith V,

Raleigh, NC
MY TECH WAS AMAZING
September 05, 2025
Overall rating

She did a excellant job. Very Pleased .Very nice and professional too

Mark G,

Winter Garden, FL
Service tech
September 04, 2025
Overall rating

The service was very customer oriented and very friendly. Explained what was wrong and what needed to be fixed. Super guy

Steven J,

Turlock, CA