KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.3K


Average Rating

4.7/5

5 Star service technician- 1 star Sears scheduling & communi
May 29, 2025
Overall rating

Samuel did an excellent job diagnosing and fixing our refrigerator. He was the 4th service technician. In addition we had 4 scheduled visits suddenly cancelled late after waiting 8 hours each time for the technician to arrive. Sears A/E service technicians are great but the company's scheduling and communication with customers is horrible.

Chris C,

Smithville, MO
Garbage Compactor
May 28, 2025
Overall rating

Billy is very proffesional and very knowledgeable. He repaired our garbage compactor and placed it back in it's respective place (cabinet inset). Billy put the garbage compactor in position better than it had been in quite sometime, because of the tight cabinet that it is in. I was very happy because not only was the compactor repaired but it was also very neatly in place. Thanks Billy

Harry M,

St Augustine, FL
Very pleased
May 28, 2025
Overall rating

Michael was great. Very knowledgeable. Mike had a sense of humor dealing with a goof. Thank you!

Victoria L,

Abingdon, MD
Service Technician
May 28, 2025
Overall rating

He was on time, focused, knowledgeable, very professional, and courageous.

Anthony C,

Lutz, FL
Oven analysis
May 28, 2025
Overall rating

Seems knowledgeable and identified my problem. He was professional and had good advice.

Christy F,

Amarillo, TX
Dishwasher
May 28, 2025
Overall rating

Kyle was extremely knowledgeable, very pleasant, and quickly diagnose the problem

Marta J,

Wilmington, NC
Refrigerator Repair
May 27, 2025
Overall rating

Although we had to wait for the parts to arrive, the repair was eventually done smoothly.

Shirley S,

Potomac, MD
Great job Javier did to repair our refrigerator
May 27, 2025
Overall rating

It took almost mouth to fix our refrigerator, but Javier with little parts here and there was able to make it run without any other problems. I can hear the compressor running, have water and all lights are on. The refrigerator's temperature is getting cold as I type. No other discrepancies to report at this time. All in all Javier P. Was able to make our refrigerator working again.

Cesaralma Favila,

El Centro, CA
Knowledgeable and descent
May 27, 2025
Overall rating

Elder was courteous, be diagnosed the problem and gave very honest recommendations

Saurabh N,

Redmond, WA
Dishwasher
May 27, 2025
Overall rating

Don was great. Super friendly and really k we what he was doing!

Taimi P,

Bellingham, WA