KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.3K


Average Rating

4.7/5

Microwave
June 04, 2025
Overall rating

Frank didn't come, Matt did. Matt was wonderful! The only technician who knew what he was doing.

Janet B,

Poughkeepsie, NY
Harel did a great job
June 04, 2025
Overall rating

It is inexcusable to wait two weeks for the part to arrive.

Pearl B,

Woodmere, NY
Exceptional service
June 04, 2025
Overall rating

Your technician was knowledgeable and extremely aware he performed the service both the troubleshooting on the first trip and the repair of the broken part in a very efficient manner he verified and checked before he left highly recommend your service and your technician

Gary W,

Harviell, MO
Appliance Repairs
June 04, 2025
Overall rating

Work on my Kitcen Aid refrigerator was done very well.

Frederick J,

Hayward, CA
Home Owner
June 04, 2025
Overall rating

Great professional job done Bernardo did an excellent job and very professional manner . And left the job site clean and put the machine back in its place . Very much appreciated!!!

Ynaja V,

Burbank, CA
Diagnostic work
June 03, 2025
Overall rating

Very professional, efficient, knowledgeable and friendly. An asset to your company!

Nicola O,

Port Charlotte, FL
Amazing Tech
June 03, 2025
Overall rating

Ken was great, diagnosed the issue with our 18 yr old fridge on his first visit and upon his return fixed the water dispenser and also a problem with the fridge door closer mechanism . Very personable and respectful of the property . If needed again I hope Ken is the responding tech

Vince T,

Northbrook, IL
Masihullah fixed the problem quickly.
June 02, 2025
Overall rating

The door of our refrigerator was making strange noises after a repair, and Masihullah found the source of the problem and eliminated it.

Shirley S,

Potomac, MD
Owner
June 02, 2025
Overall rating

Very happy with the knowledge and service provided. Would highly recommend the service to others.

Daryl B,

Reedley, CA
Johnny from A&E FACTORY Sears is A+++
May 31, 2025
Overall rating

Used Home warranty seevuge from American Home Shield. Sears A&E Service sent Johnny out to troubleshoot out dishwasher that is about 15 years old and stopped working. He is very kind, professional and KNOWLEDGEABLE and worked diligently to try to repair the OLD dishwasher. When he realized it was simply beyond repair, he worked just as hard for us, the customer, to get our replacement underway and it really demonstrated his commitment not only to his employer, but equally to his customers to help get us back where we need to be, since the dishwasher has been unusable for a few weeks now. Highly recommend Sears A&E Service, and if you're blessed with Johnny as your technician, you'll be pleased with him! Respectfully, Jerry&Keli Hatcher

Jerry H,

Sandy Ridge, NC