KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.3K


Average Rating

4.7/5

Service provided by Frank & Sears
June 10, 2025
Overall rating

We are glad to see that Sears still has its Home Services for appliance repair. I appreciate how easy it was to locate on the internet during a search for maintenance, the automated system from start to finish, including updates, until and through the repair and payment process. Frank was very personable, knowledgeable and a pleasure to work with.

Bruce L,

Mount Vernon, WA
five stars!
June 10, 2025
Overall rating

called ahead, check on parts, quick and competent ... five stars!

Michael R,

Sacramento, CA
Service review
June 10, 2025
Overall rating

Donta was wonderful. Could not ask for better service. That said, the system of making a claim was horrible. It took over an hour. If it wasn't for the service providers like Donta, I would leave the program for another company.

Eric G,

Livonia, MI
Annual maintenance servuce
June 09, 2025
Overall rating

Gerardo was very friendly and courteous. He provided thorough inspection.

Mark W,

Scottsdale, AZ
Professional
June 09, 2025
Overall rating

Jim was here before, assessed the situation, ordered the right parts and dishwasher is working again. This was seamless, not all are!

Kathi S,

Mountainside, NJ
Wonderful Experience!
June 09, 2025
Overall rating

Sears communication system is excellent. I was able to track the technician and didn't have to sit around all day waiting. He was on time, respectful, well mannered and most of all COMPETENT! He was in and out in about 40 mins. I am very please with Sears service at this point.

Jhamed B,

Northridge, CA
Review of dishwasher consultation
June 05, 2025
Overall rating

He was very efficient, on time and pleasant. Although the dishwasher motor is bad and we decided to purchase a new one instead of repairing it, we were pleased with his knowledge and advice

Mary Z,

Des Moines, IA
Great Tecnician
June 05, 2025
Overall rating

Dave was absolutely fabulous and even though I am not pleased with multiple cancelled service calls thank God Dave took this one and showed up providing great service on the appliance.

Bill O,

Hunlock Creek, PA
Review
June 05, 2025
Overall rating

Excellent service !!! - Explained issue and fixed the problem quickly and thoroughly

Thomas L,

Homer Glen, IL
Our grill was too old to fix but a nice guy. Now that we kno
June 05, 2025
Overall rating

He said the grill was too beat up to fix and the grill arts can get in our food

Donna D,

Wyomissing, PA