KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Tech was an fantastic but your AI system sucks
My tech was great. I would recommend him to anyone . The problem was getting him there with your impossible human free system. It is frustrating and really screwed up. Inexplicably made and then rescheduled my appointment every day for a week. No human interaction was possible in order to correct. Its a joke
Robert H,
Medinah, ILReview of Garth
Garth is very professional, courteous and polite. He really knows his repair skills and is a professional in every way.
Laura C,
Wilton Manors, FLKitchenAid Refrigerator
Zachary was terrific…two visits. Once to figure out the problem, and order parts. Second to fix the ice maker. Problem is with system…from the time of arranging service to completion: TWO MONTHS. Sears AI generated scheduling canceled scheduled appointments five times!!! Once after waiting all day for a cancellation after 5 PM. That must improve.
John L,
Plymouth, MAExcellent!!
He does an excellent job repairing dishwashers, and I felt safe with him in our home. I Highly recommend this service professional! We would be happy to have him back if the need arises.
Josh G,
Clyde, NCGood review
Very good service and explained everything well. Did a good job.
Shane B,
Shaver Lake, CAGreat service
Service was great, I only wish I got an update about them being 5 hours delayed. I got the update within an hour of his arrival after waiting at home all day.
Valerie K,
Johns Island, SCdrew
drew is the best repairman ever ! I did explain to him bout the washer needing help too as I explained to the woman I had talked to, but course the woman failed to tell him!. so put him back here to fix the washer ON THE SAME TICKET AS PER REQUEST 4 TIMES IN THE LAST WEEK! yes, you need more fellas like drew ! 10 stars!
Brian T,
Sioux City, IATechnician great- Sears awful
Rueben was excellent- very skilled and professional. However the experience of dealing with Sears was terrible. My part never did arrive- after being ordered twice . I finally told Rueben to cancel it and I will seek services elsewhere. Trying to talk to a human in your tedious phone system is close to impossible .
Michelle E,
Nashua, NHAwesome Tim!
Efficient knowledgeable personable - very pleased overall -kudos to Tim
Aviva G,
Oak Park, MIFive stars
Competent; explained and showed what needed to done and did the work. A terrific service person.
Michael C,
Newton Center, MA