KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Un happy
We ask he to do a check out for our refrigerator and he just said no necessary or not on my note from work ?? What we call for something particular but the refrigerator got fixed for him self but we will likely to know what happens and he said is working now so is ok ??? WHAT
Diana M,
Boynton Beach, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1722458298174
Ice Maker repair
The service tech completed the work and the ice maker is still not working.
Terry C,
Caledonia, MICustomer service response - Dear, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1722461977423
Useless
Repair did not fix problem. Refrigerator still not cooling at all.
Euell A,
Sacramento, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1722294213382
Technician did not show up for the second time
Technician did not show up for the second time
Howard G,
Indianapolis, INCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1721944164335
Appliance repair
It has been over a month and my ice maker is still not fixed. They came out to repair it and it still doesn't work. You have spent more trying to fix it than it is worth. I need someone to call me at +19728778028. Your phone service is a joke.
Steven W,
Telephone, TXCustomer service response - Dear, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1721857375334
No service
Within a few minutes the technician said he would not service the refrigerator because he could not read the label/tag even though I had all the original books and papers from this refrigerator laid out on the counter. It seemed that he was not interested in servicing it since it is a 27 year old appliance. Since his visit, it has been serviced and fixed by another company. We will never use Sears again and will discourage our friends and neighbors from using them too.
Danny L,
Southport, NCCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1721857327031
Unprofessional disrespectful Service advisor
Please forgive the timeframe of this review we have been out of town. We have an upstairs and downstairs home and sometimes it takes a few minutes to answer the front door! When we opened the door Joseph had walked away, getting ready to put his stuff back into his truck. I wait for him to come back. He came into the home didn't say hi. Just said I've been out here waiting for you to open the door. He walked in straight to the refrigerator without being led. He started throwing the shelves and all of the stuff out of the refrigerator onto the floor I Could tell that he was angry, so I politely picked the items up from the floor put them on the counter that's when he said he had them down there for a reason I didn't say anything. And then he started using profanity and tugging, and pulling on things inside of the refrigerator he broke a part of the fridge started using profanity and that's when I told him we do not use profanity in this home and that he came in and if he has a problem he needs to get his self together. He got very loud and belligerent in his conversation. That's when my husband came downstairs and let him know you do not talk to my wife in that tone or in that way, he started his That we want him to leave and I said no absolutely not. We want our refrigerator fixed. He continued on getting his things and Walked out!! It appeared that he didn't know what he was doing anyway and then lied about what really took place. We have cameras that can prove exactly what I've just shared.
Ava T,
Buckeye, AZCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1721770238049
Anthony couldn't fix my refrigerator…!!
I waited 24 hours to see if I can get ice but nothing…..!!! I made an other appointment I hope at these second time I get it right..🥹
Jorge C,
San Mateo, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1721433516320
Owner
This person is big lier , he never show up and didn't call , also did flsign the paper by self I hate these kind services last three month I have headache , from Sears Ashfaq Ahmed I need to done my refrigerator to fixed , all parts arrived and sitting in my house last three months , every time schedule the service order No one show up and they are lying Ashfaq
Kulsoom A,
Frisco, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. We look forward to hearing from you.
Sears Home Services on 1721338632932
repair microwave
After many weeks and hundreds of $$, my microwave still does not work. It is still showing the same error code that it was showing when this all began. I think that I should get my money back!!
Linda A,
Murrieta, CACustomer service response - We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1720819447231