KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Refrigerator Failure
Orettt was very diligent and efficient in trying to diagnose my refrigerator/freezer problems but was unable to find the problem.
Kenneth S,
Boca Raton, FLNot great
Fixed issue but was not kind. Very rude upon entering. Banged hard on my open door. Was not polite at all when giving estimate. Was very short with me.
Mike,
Wheaton, ILDishwasher Repair
Ahmed did a great job fixing the issue. He tested it a couple of times for me to demonstrate that it had been fixed. Unfortunately, the dishwasher door will now not open all of the way, so he will need to return to 1fix this.
Christopher M,
Centreville, VAReplace gasket on refrigerator freezer door.
Robert did a good job with my refrigerator freezer gasket. He advised me to be patient because the gasket may take a couple days to form to the door.
David C,
Winston Salem, NCLate arrival
My window was 10-2 and he showed up at 3:30. Once he was here he fixed the problem in 20 minutes.
Garydaniell W,
Orinda, CADishwasher
Khalid was great. No problems. The problem I have is trying to talk to someone about my repair before they send someone who doesn't have the right parts. It's ridiculous Then we set up another appointment. Waste of time for all involved.
Kurt K,
Fallston, MDExcellent service
Manuel was professional, knowledgeable and highly skilled. He repaired my dishwasher on a very short time line; set firm appointment times and kept them; very personable and made the repair service a surprisingly good experience.
Pamela H,
Monterey Park, CASome Issues
The repair appears ok. However, Dave refused to take a big box of trash he generated. I told him I would prefer he take it. He said no. The box was too large for my trash can. He also spent a LOT of time on the repair because he was training someone. I had plans that were delayed. Note: The trainee was very customer friendly.
Clocis C,
Bonita Spgs, FLI should charge you for my time
Jose N was good. Do not have an issue with him. However my second appointment was for 9-22-23 B/T 8-12 set by the first tech that came out previous. I Took the day off and NOBODY SHOWED, CALLED OR MESSAGED. Try to call the number listed. It's a joke no live person. Had to reschedule for the following day. I should charge you for my time I missed from work.
Richard M,
Walnut, CaKitchen Aid refrigerator
Ricky came yesterday 09/21/23 to fix my Kitchen Aid Refrigerator because it is not cooling. He replaced a copper piece on lower back of my fridge and then said that it is not repairable and left with fridge turned on. After 45min, a white smoke and hissing sound came at the place where he replaced the copper piece. I turned off the fridge.
Suneetha Y,
Downingtown, PA