KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Service call
She was very friendly & courteous she got my dishwasher running after she left and when it stopped, I checked it and it would not turn on again so we thought it was fixed, but it wasn't
Linda R,
Tulsa, OKLeaking kitchenaide DW
Tyrone was prompt and affable. After replacing the door gasket, the DW still leaked. He announced no other plan to repair the leak. Waiting for call back from sears plan. Not satisfied.
Edward S,
Baltimore, MDService provide to replace cooling fan in range oven
Albert was very difficult to communicate with which made me nervous on the quality of the repair. He seemed to have difficulty with the installation and took a call during the appointment whereupon he spoke in another language so I don't know if this call was related to the repair or if it was a personal call. Everything looks ok as far as I can tell though so I'll keep an eye on it over the next few days to make sure it's running alright. I just think his customer service skills could be improved.
C M,
Boston, MARetired Customer
'Technician Made ✔️ Visual Tests Of Ice Cubes Produced Which Were Little!!!' 'Wife And I Very Unhappy With Service Check-Up!!!' 'TECH MUST IMPROVE HIS CHECK-UP IN THE FUTURE!!!' MR. J. KLEINMAN 10-23-2024
Jeffrey Kleinman Customer,
316 Ivy Hill Court Jericho, NY 11753nOT SURE
WHLE i GAVE Anthony AN EXCELLENT RATING FOR REPAIRING MY ICE MAKER, IT IS NOW 12 HOURS LATER AND I HAVE ONLY HAD 3 ICE CUBES MADE BY ICE MAKER. WE'LL SEE WHAT HAPPENS BY TOMORROW MORNING.
Florence G,
Foster City, CAKitchenAid Icemaker
Jim and his partner showed up and went right to work troubleshooting the icemaker. While the problem was not found, they did a much more thorough troubleshooting than previous repairmen.
Stanley S,
Henderson, NVcompedent
Oven was not working but technician did make it work again. recommended places where one can buy to replace. However this stove is only 7ears old.
John N,
Otter Rock, ORMcNeal customer
I don't know why Choice Home Warranty sent Sears Home Services. Strange! Why does payment happen at the entry door prior to greetings or ringing of the correct doorbell. Why were so many supplies ordered just to be taken back by Salvador? Salvador stated that Sears requires money up front. I am requesting no more Sears technicians.
Sylvia M,
Canyon Lake, CAExcellent
Arrived when promised and provided excellent service. Always professional and personable.
Dorothy M,
New Rochelle, NYexcellent
Friendly professional Knowledgeable Prompt Would highly recommend, very good experience, 5 star rating
Gary A,
Crooksville, OH