KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Icemaker
Still not working
Radia M,
Lakeville, MNDishwasher Motor
Motor not working, spinner not spinning. Dishes not being cleaned. Situation still not resolved.
Donna C,
Park Ridge, ILIce maker problem
After a slow start, Timothy diagnosed and solved the problem quickly.
David G,
Dallas, TXApplience repair
Repairman was nice but i was not informed of cost.
Robert C,
Kennewick, WAAHS
He was in and out quickly and resolved our issue
Blakepaula D,
Peyton, CORefrig Diag
Robenson was helpful with diagnosis and make recommendations on what to buy.
Susan K,
Norwalk, CTReview
Very nice gentleman. Doors do not close right after he worked on them. Broke heirloom magnets that where attached to the side of the refrigerator and did no tell me about it.
David W,
Northlake, TXDishwasher
Jahmell actually didn't do anything he just explained that I need to clean my dishwasher and run a few cycles with it empty. I will give that a try but if it doesn't work, I will call back for another service appointment
Matthew B,
Whitestone, NYrefrigerator mess
In May Arben fixed our ice maker. It lasted a little over a month. At that time he suggested that we purchase a Sears Warranty because we have older appliances including the refrigerator. We purchased a warranty account. A little over a month after our repair and purchase, the ice maker broke and the refrigerator starting leaking into the refrigerator and freezer. It did damage to our floor and molding (hardwood floors 5000.00 damage because it is one big open space including dining and living room). Arben came back to fix it again. Again it was fixed, but for an even shorter period of time. He came back again today and said it couldn't be repaired. He had replaced the ice maker, valves in different places etc. He said the part it needs is out of stock. The Sears Warranty refused the claim for replacement. I tried to cancel my useless Warranty service and was told I have to pay the full amount for the contract if I cancel so of course I didn't cancel. So, I have spent enough money to have replaced the refrigerator and I now have to buy a new one because it is beyond repair. I am dismayed, disgusted, angry and will never use Sear services again. You lost a loyal customer.
Gretchen S,
Kittery Point, MEGood service
Juan was prompt and responded to the need and addressed the issue.
Smith,
Framingham, MA