KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.3K


Average Rating

4.7/5

Refrigerator repair
July 06, 2024
Overall rating

We needed to leave our refrigerator off for 24 hours and empty for another 24 hours after the repair. It would have been extremely helpful to know this information in advance.

Bruce P,

Bloomington, IN
Ice maker
June 13, 2024
Overall rating

Christopher was fine and knowledgeable however the previous technician who ordered the parts was not very thorough. Will see if the ice maker works once it reaches temperature. If not I will be calling to address other resolutions.

Kelly M,

Gladstone, MO
Sears home service communication
June 09, 2024
Overall rating

Auto voice system is horrible. Cancelled my original appointment and scheduled new one which I did not want. Received email stating new appointment and didn't show. Showed next day when I scheduled another appointment. No human being to talk to to get appointment corrected. Fully auto system horrible. Never use again

Steve R,

Granada Hills, CA
Microwave Owen combo repair
June 07, 2024
Overall rating

He did a good job but the Microwave door is loose and there are scratches on the oven door.

AS,

Greer, SC
Super job by tech.
May 21, 2024
Overall rating

Super job by tech, mediocre service/communications. First scheduled service, no calls, no service. Second service, the technician showed up but no appointment had been made. Still, excellent job by tech.

Skip S,

Ninole, HI
SERVISE PROVIDED BY JIM
March 30, 2024
Overall rating

JIM was very courteous and professional. He is a person I would hire if I had a repair business.

Lonnie A,

Hudson, FL
Craig Frommer
March 22, 2024
Overall rating

JC is a good technician who definitely knew wht he was doing. in addition to fixing the prblem, he went the extra mile to clean up other potential trouble spots. Good Job !!

Craig F,

Phoenix, AZ
Repairman
March 21, 2024
Overall rating

Veaceslav was very knowledgeable of the work to be performed

Ronald M,

Ashland City, TN
Repair Gas cooking range oven
March 12, 2024
Overall rating

Lu was good. However I had to tell him to change the control panel as it was not working. He kindly called it in to your team. Pls let me know when the new part will be shipped and installed.

Roma V,

Forest Hills, NY
Microwave repair
February 27, 2024
Overall rating

Was pretty good, but complained a lot. I would use his services again, though.

Aaron D,

Alvarado, TX