KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Service
He was very courteous he installed the part & at this time it is working one light on the button label still doesn't come on so we are going to see if this fixes it
Linda R,
Tulsa, OKFarmington Refrigerator Service (31OCT2024)
Service was performed at the requested date/time; however, the service performed was not at expected level, the serviceman could not definitely say what was wrong with the KitchenAid refrigerator ice maker. The refrigerator was 12 years old and parts were no longer available by Whirlpool, and the requested Ice Maker was not repaired. And, I paid for a diagnostic that was only a guess of what was wrong with the ice maker.
Rudy S,
Forest, VASears Service
Sears sent out 3 different techs to work on an ice-maker problem. Sears made 6 appointments over 5 months, with 3 no-shows, no call, no text, no email. Charles was the last tech to try to fix our ice-maker problem, and left a few hours ago with the hope that within 24 hours, we would have ice. Part of the problem was blamed on "no parts". The other part was that the techs were not sure why we did not have ice and just kept swapping parts in our fridge. This was a very frustrating experience. A few days back, I called Sears appliance service and asked to speak with a manager - none was available; but, I was told I would get a call back within the hour. That was 4 days ago and still no call. Get your act together!
Scott P,
Corsicana, TXTech
Service was same day and on time. Will use in the future.
Pat T,
Pahrump, NVTech.
Cody was knowledgeable and professional. He made good suggestions of how to better manage my appliances.
Tyrone B,
Schenectady, NYService by Gabrielle Bernard was excellent
Gabrielle performed a excellent service call very efficiently and suggested getting a new Sears clothes washer as our model was no longer supported for parts. He was very knowledgeable and very courteous solving our issue in a very short time. It was a very valuable service consistent with another successful visit using our Sears Home Maintenance agreement.
Kathryne M,
San Jose, CAGreat service
I got early notification about the tech's ETA and he arrived on time and was able to diagnose the problem as expected. The whole process from start to finish was streamlined and transparent.
Tru D,
Cherry Hill, NJAmar is great!
Highly skilled, very nice man, however we're still looking for the origin of the elusive loud vibrations emanating from our oven after 3 visits by different techs.
Pete W,
Normandy Park, WAExcellent
Excellent
Laxmi T,
Overland Park, KSSeThe vice tech
Our service tech showed up at 7am and was very nice and got the repair done on a timely manner to where I was able to leave and go to work . Normally it's a al day even waiting but today first one on his list . Thank you
John C,
Seaford, DE