KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.3K


Average Rating

4.7/5

Satish Is an Excellent Technician!
July 26, 2023
Overall rating

Satish went over and above all expectations. I highly recommend him.

Michael C,

Camarillo, CA
Dishwasher
July 26, 2023
Overall rating

Very good. Clear and efficient

Leonard S,

Algonquin, IL
Service call
July 26, 2023
Overall rating

This was the 2nd time Ted came to our home this week. He was very professional and reached out to a senior tech for advice in order to address the problem.

Doncynthia S,

St Petersburg, FL
Good Work, Terrance
July 26, 2023
Overall rating

Thank you Terrance for fixing my stove. You were kind and patient and fun, and did a great job!

Gloria K,

Indianapolis, IN
Lopez was the best tech ever
July 26, 2023
Overall rating

Was thorough and knowledgeable...very polite and professional.....many thanks . I appreciate the excellent service

Ricka N,

St Petersburg, FL
Excellent service!
July 26, 2023
Overall rating

The technician Ricardo was extremely professional, well experienced and diagnosed my issues quickly. He was great to work with, and I would recommend him and the service to anyone.

Robert D,

Crescent City, FL
Andrew
July 26, 2023
Overall rating

Excellent service from Andrew. On time and prompt and very responsive.

Roger T,

Manchester, MO
One of the best Sears Technician
July 26, 2023
Overall rating

The technician was very professional,thorough and the best one from sears in the past few years. He was also very correct and knowledgeable.

Lakshmi G,

Herndon, VA
Friendly and Professional
June 17, 2026
Overall rating

Joel arrived on time, was friendly, and professional. He replaced the part that was sent but wasn't sure where it was located in the fridge, leading me to wonder if he had worked on KitchenAid refrigerators before (the only reason for 4 stars). Once he found and replaced it, he put everything back together with no issues. Unfortunately, the home warranty company had him replace this part, and my fridge is still not working properly.

Douglas W,

Prescott Valley, AZ
service
June 11, 2026
Overall rating

after technician left i tried to fill a glass with ice and the ice kept coming. it finally stopped and later that day there was a lot of water on the kitchen floor. now no ice comes out. i turned the ice maker off and tried to call sears. i found 4 numbers all giving the same messages which none of which where i could ask for help or get any answers -so i made a new app't. how sad - no customer service - it looks like were going back to the dark ages with way to really solve a problem with concern and care for another. how sad your consider this good service.

Patricia D,

Middletown, DE