KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.3K


Average Rating

4.7/5

Jeffry is amazing; sears sucks
November 06, 2025
Overall rating

Jeff has been super patient. Sears has moved to a full AI system that is garbage and can't handle anything that isn't a happy path. A part was unable to be sourced, but the Sears system was unable to do much besides continue to schedule appointments for parts that don't exist. Talking to a human was impossible outside of Jeffry, who would make trips to my home to just submit another report. Jeffry was amazing. Sears is awful.

Joshua T,

Champaign, IL
Amazing service!
November 05, 2025
Overall rating

Jeffery is an amazing technician. He is polite, friendly and easy to speak with especially since my TBI can make it hard for me to properly portray problems. My wife and I hope any future repairs we need are done by him.

Travis L,

Maynard, AR
Good Job
November 04, 2025
Overall rating

Arrival information communication good Good Job The Kichenaid freezer and dishwasher working well after service Thanks

Lei Z,

Mokena, IL
Great service.
November 04, 2025
Overall rating

Honest. Quick diagnostic! Thanks. Helpful. Quick. Would use again! Good manner

Matthew F,

Los Angeles, CA
Dishwasher repair
November 04, 2025
Overall rating

Paul was fast and friendly! Job well done! Took about 15 minutes!

Rosemarie C,

Montgomery, TX
Kitchenaid Range
November 04, 2025
Overall rating

All went well. Robert was very professional ( also , took shoes off without even being asked). We were hoping for the best and so was Robert , but low, discovered that we needed a part for our 20 year old range, that is not stocked or made any longer. So if anyone is in need of a great range for canning? We are sad, but would be happy if we had to use Robert's expertise again. 👍

Sue N,

Scandia, MN
5
November 04, 2025
Overall rating

Very professional experience and knowledgeable,clean the area work in. Polite and friendly.

Beverly F,

Columbus, MS
Excellent service 5 star
November 04, 2025
Overall rating

Very knowledgeable and helpful...bz I would use again...recommend him highly

William Z,

Gibsonville, NC
Oven Repair
November 03, 2025
Overall rating

Mark arrived on schedule and quickly diagnosed the problem- a loose wire behind the unit that was arcing causing a fault.

Rick M,

Katy, TX
Excellent
November 03, 2025
Overall rating

My expert tech was super duper friendly, knowledgeable, and quick.

Nick L,

Hull, MA